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Forum Posts

My audio keeps breaking up for other people

Both me and my mum are with O2 and live in the same house. For months every call we make to someone else ends up having them ask "hello????" because we keep breaking up. Theres no known network issues and I can't seem to report the issue anywhere so ...

mads_rb by Level 1: Joiner
  • 522 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

Im trying to claim my 6 months Disney+ but when I click to claim it, the O2 page it takes me to doesnt work, it says that the page is no longer there?

Levy by Level 1: Joiner
  • 1497 Views
  • 5 replies
  • 0 kudos

Resolved! Disney

I have upgraded and supposed to have Disney plus added free for 6 months but it won’t add as an extra I have been on hold to customer service for 1 hour who then puts the phone down saying they don’t understand me !!

SHazbag by Level 1: Joiner
  • 894 Views
  • 2 replies
  • 0 kudos

Resolved! Disney extra offer activation link not working

Hi, I took 02 up on the offer of 6 months free Disney extra plus but the link to activate it isn't working and tel number 202 is a complete joke tried for 2 days now can't get to speak to anyone, any ideas?

Carms1234 by Level 1: Joiner
  • 2528 Views
  • 1 replies
  • 1 kudos

Resolved! 4g calls turned off

Have received a message on my device saying 4g calls have been turned off. Why? I’m a doctor and need to be able to receive and make calls anywhere

TraceyJ by Level 1: Joiner
  • 2008 Views
  • 1 replies
  • 0 kudos

Resolved! Reconnect my phone

My phone was disconnected I’ve paid my bill and 13 hours later I’m still not connected! Why?

Molly98 by Level 1: Joiner
  • 556 Views
  • 2 replies
  • 0 kudos

Resolved! Add on extras not working

My add on extra is keep coming up as error? I only have limited days to activate but i am unable to do so? Can someone look into this!

Hannah20 by Level 1: Joiner
  • 1061 Views
  • 1 replies
  • 0 kudos

Resolved! Recycle

I’ve received my upgrade phone. How do I return my old phone for recycling? I’ve had no information about it. Thanks

Trudle by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos