Get tech support for your O2 issues

Resolved! Moving away from o2

I have recently switched my number over to a different provider, and I am just trying to confirm whether my o2 account needs anything doing to it? Will it have just closed off automatically? I can no longer log into the app! Just don’t want to be cha...

Resolved! Samsung S20 battery expanded

Hi, after 14 months of owning the Samsung s20 I have finally, don't ask, transfered on the data all over and started using this last Friday! So I have taken the case off and noticed the bottom left corner splitting and when I asked the phone shop, th...

Resolved! o2 has turned off 4 g calls on this account

Hi I've been getting a pop up on my device that 4g calls are turned off , the message reads as follows : O2 has turned off 4G calls on your accounts.Can someone clarify why is this ? Many thanks

Resolved! Sim card

Hi

Resolved! No network or data. Can't use phone to call or text.

Hi,My IPhone XR will not allow me to make calls or send texts at any time. There is no network connection, I have checked the network on here and it says its all running properly. I have connected to I tunes and there is no new updates. I have tried ...

Resolved! new phone and e sim not working

Good morning. I had to replace my phone on Friday and need to reactivate the e-sim. I cannot work pout how to do it and cannot get through on the phone. Are you able to help please?

Resolved! Improving phone signal

I feel like this is a very 2000’s question. But is there a way to increase your general phone signal. I’ve checked the map and I’m on the cusp of a yellow/green area. The house I’ve brought is my grandmothers house and the signal has always been bad ...

Resolved! Call forwarding

Please help with call forwarding.

Resolved! Account and billing

Hi I have sent a copy of my debt relief order to the debt management team but keep getting overdue correspondence and details of charges. I would like to check the rdebt order has been received.Thank you

Resolved! Wifi calling on Samsung A5 (2017)

I have a Samsung A5 (2017) using the minimal, pay monthly O2 account offered by transfer from Talktalk a few years back. I want to use Wifi calling. The phone detail indicates that it will support it. But does this need 4G and will this very basic ac...

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