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Resolved! Transferring old number (other provider) to O2 sim card

Hi, I have just received my new O2 sim card and it was already activated. I am bringing my old number over fom Talkmobile and i provided my PAC code when i order my O2 sim card through Virgin Media. How long will it take for the old number to transfe...

Resolved! Texting radio numbers

I want to change my plan so I can enter competitions on the radio how do I do this? Won’t let me send messages to short numbers

Resolved! DASH_ERR04: The account number in the target address is invalid.

Hi,I've been getting this error for a long time now and I usually get around it by using different browsers and, I thought, by using the App. It seems this month, nothing seems to work. I really need a copy of my bill and I can't seem to get it onlin...

Resolved! Activating a Sim. O2 business customer

Is there any way to actually activate a sim after 8pm? I’ve gone round in circles a dozen or so times. There’s nowhere on the o2 dashboard that allows me to do it. I’m already an o2 customer, I’m just swapping the sim for a 5G one along with a new ph...

Resolved! Did o2 contact me from news@email-o2.co.uk

I have received an email from news@email-o2.co.uk regarding 3 months Disney +. Is this email from news@email-o2.co.uk legitimate or is an email from news@email-o2.co.uk a scam

Resolved! Change payment account details

How do you change the account details for payment as my elderly father has a new bank account to switch to and i want to be able yonswitch bu the website or contact number arent clear on here? Thanks

Resolved! Need a 5g payg sim

I upgraded to an iPhone 12 (bought sim-free directly from apple) from an 8 a while ago, and have been using the 4g payg sim I already had. I would like to upgrade the sim to a 5g payg but can't find any info on the (not very user friendly) o2 site. H...