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Forum Posts

I can't make calls

Hi there, good morning . I've activated my sim on this phone but i can't seem to be able to make any phone calls as it doesn't ring like when the call goes through and it disconnects immediately . How could I handle this issue?

Resolved! How to get PAC code

I tried the number 65075, but doesnt work

peep by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Settlement

I want a settlement to end my contract with o2

Rory3 by Level 1: Joiner
  • 185 Views
  • 1 replies
  • 0 kudos

Calls keep breaking up

1. Calls keep breaking up irrespective of whether I make a call or others call me.2. When others call me they often get the message 'It has not been possible to connect your call.3. A visitor recently complained about how bad the o2 connection was wh...

Only_me by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Resolved! Post code not recognised

I am trying to switch to o2 - through an offer from a third party - once in the o2 website something weird happens if I put my post code the website find the building address but if I try to add the flat number then the website says “cannot find the ...

Marga84 by Level 1: Joiner
  • 1258 Views
  • 3 replies
  • 0 kudos

Resolved! O2 SA - compatible device but SIM too old?

I'm writing this here because I honestly can't find a way to get in touch with O2 that doesn't involve calling or an AI bot. How do I get a new SIM sent out so I can try O2 SA? The SIM is currently in a Samsung A15 5G but there's no option to enable ...

lot1040 by Level 1: Joiner
  • 628 Views
  • 2 replies
  • 0 kudos

Sim set up by accident

Hi gavin mcmillan set up sim card by accident . as I am getting virgin media installed i thought it was part of its set up . don't need sim card

gav3 by Level 1: Joiner
  • 251 Views
  • 1 replies
  • 0 kudos

New sim

I’m trying to find my phone number from my sim number, I’ve tried topping up my credit on a new sim but have failed, the my02 app hasn’t been activated after approx 24 hours and I can’t add my number via the online portal as I don’t know the number

Dave85 by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Virgin media account with o2

I have a virgin media account. Part of my bill is paid to o2 for a sim card. I have now been given a different contract but o2 still wNt to charge me for my old number

Grant271 by Level 1: Joiner
  • 403 Views
  • 3 replies
  • 0 kudos