Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Porting a number to 02

Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers

SteveSWB by Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Network Down ?

Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...

mbl19700 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Resolved! new sim not activated

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. my old sim stopped working before new phone arrived so that hasn’t got...

mattb1 by Level 1: Joiner
  • 625 Views
  • 2 replies
  • 0 kudos

Resolved! Text messages not received

I'm finding the o2 network somewhat annoying when I get messages 1 or 2 days late.This is not helpful for my business and I'm loosing money when customers don't turn up for a lesson but have said they messaged to cancel.O2 sort this out otherwise bre...

Paul1234 by Level 1: Joiner
  • 468 Views
  • 1 replies
  • 0 kudos

Resolved! Smartwatch 4G additional charges?

Hi, I'm interested in buying the Samsung Galaxy Watch 4 LTE edition from Amazon and I was wondering how I connect it to 4G once I've purchased it, is it a case of buying an additional Sim for the watch or can I hitch hike onto my current mobile devic...

daramcp12 by Level 1: Joiner
  • 2336 Views
  • 5 replies
  • 0 kudos

Resolved! PAC

How do I give o2 my PAC code? I have one from my old network but can't find a way to give it to o2 so I can keep my number

Katec by Level 1: Joiner
  • 617 Views
  • 1 replies
  • 0 kudos