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I have an old Moto G5 phone. Call forwarding problems

I have an old Moto G5 android on monthly contract . Call forwarding was enabled then turned off but the phone still diverts incoming calls to the forwarding number last put in. Call forwarding on phone is described as off. Trying to put in a new call...

MDBG by • Level 1: Joiner
  • 678 Views
  • 1 replies
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Increase my spend cap

Please can I increase my spend cap I have asked for added data bolt on which hasn’t been actioned, I think it might be because of the spend cap

Joc2 by • Level 1: Joiner
  • 514 Views
  • 2 replies
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No SIM cards being recognised

Hi. I’m currently in Azerbaijan and have been using a local sim for a month with no issues. I received a message on my watch&phone saying iMessages were going to expire in 5 days if I didn’t insert my O2 SIM. So I did. But there is a very limited sig...

Glyn2 by • Level 1: Joiner
  • 913 Views
  • 2 replies
  • 0 kudos

Resolved! Samsung Galaxy Watch 4 has a different number

Hello,I have recently got a contract direct from O2 with Galaxy watch 4 classic which has a different number than my mobile number and did follow theSE steps recommended by O2: "As part of the set-up process, you will reach a step called ‘Mobile serv...

SamMoh by • Level 1: Joiner
  • 1789 Views
  • 1 replies
  • 0 kudos

4g / 5g in Norway

Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are ...

DG8 by • Level 1: Joiner
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! How can I get to live chat

Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone

Andy34 by • Level 1: Joiner
  • 508 Views
  • 1 replies
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Resolved! no network in Dover CT179sh

For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on

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