Get tech support for your O2 issues

No text working since number change over

Help not had text messaging work since number ported in 31st may raised 3 times over 202, my O2 and socials all 3 references closed without issue being resolved all said its been sent to back office to resolve ASAP. Non get back to me all they do is ...

Number not porting..at my whitz end!!!

Hi I'm looking for any help/suggestions to anyone been through what I have..its going to be a long one apologies in advance! So I recieved my new phone on Friday, previously had a phone out in my partners account. So both contracts were from tesco mo...

cant login to my02

Resolved! Porting problems

Anyone got any ideas?02 got my pac code , and got my provider to terminate on the 19th , when they were due to port it , nothing happened.got in touch with them , it'll definitely happen tomorrow, nothing.got in touch today and apparently they don't ...

Chance my new number to my old number

Hi Support, My name is [removed] Recently l changed my contract with a new SIM Card and new number: [removed] Could I now transfer back to my original mobile number of [removed] Kind regards, Nigel [removed] [mod edit: as this is a publicly viewable ...

Unable to log in due

Hi, I am having trouble logging as you need to send a code to the mobile number which is not mine it's my mums and I pay for it. I don't have the ability to contact my mum right now and need to log in as I want to link my son's number to the account ...

Old text

I need to access text messages from November 2022 but my phone will only go back to December 2022. How can I access older texts?

Resolved! Remove age restriction

Please remove age restriction only on number [removed] [mod edit: we've removed a personal phone number as this is publicly viewable, thanks ]

Poor connection in good coverage area

I am in RH2 Surrey where the 4G coverage is supposed to be good inside and outside. I recently switched back to O2 and have found that the max bars I get are generally 2! everything runs really slowly. I have switched my phone off and on again and re...

Data usage with the IMEI NUMBER and make of phone

I have been waiting 3 weeks for a simple email to show data usage and include the make and model and IMEI number on the same email, because my phone is purchased from virgin and the data is with 02 this is to hard for you both to have both items on t...

O2

Forum Posts