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Resolved! Data Roaming

Recently spent a week in Portugal and at no point was I able to use my data. Data Roaming was turned on as was Mobile data. Could I have a block on Data Roaming that I don't know about?

FrankVine by Level 1: Joiner
  • 718 Views
  • 1 replies
  • 0 kudos

Resolved! 4G internet not loading and dropping on Google Pixel 6 Pro

Hi I have a Pixel 6 pro and my internet is showing 4G but nothing is loading it is also dropping out and showing an exclamation mark on the signal picture untill i reset the phone. It is driving me mad!I have reset the internet settings but nopthing ...

Resolved! Top up issue

I topped up my bundle this morning at 6.06am got an acknowledging email and text for it. At 8.35am I received another text saying that I didn't have enough credit for my bundle, I don't know how to speak to anyone directly at O2

MandyD55 by Level 1: Joiner
  • 340 Views
  • 1 replies
  • 0 kudos

Resolved! Lost simcard

Hi, I have lost my simcard. can you please cancel and send me a new one for xxxxxxxxxxx. thanks Dan [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Danwilson by Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! MCK Needed

Greets all, Returning customer. I used to have a Mobile Broadband account (still have the number but no sim for that nor the dongle) for a few years, was quite happy with it. It worked well enough for what I needed at the time. As I had a free phone ...

Resolved! Coverage map

Good afternoon, I've just ordered a Samsung S21 5G with unlimited data. I did this despite knowing that my property falls outside the "good outdoors" signal footprint. I'm literally 1 Street up from where the shaded portion of the map ends , so my qu...

MrGadget by Level 1: Joiner
  • 687 Views
  • 2 replies
  • 0 kudos

Resolved! Camera

Hi Can you tell me when an update will be available to stop the camera turning off every time I go to take a picture on the S22 ultra

Missing texts

From yesterday I have been able to send texts but have only received them intermittently and then only from none 02 networks. Texts from and to my wife on EE work fine, to my brother and daughter on 02 go out ok, but their replies are not received. S...

JustDavid by Level 1: Joiner
  • 1182 Views
  • 6 replies
  • 0 kudos

Resolved! verification link

How could i get a a validation link resent to my accout , if the one i was send expired,

DarrenT by Level 1: Joiner
  • 856 Views
  • 1 replies
  • 0 kudos

Resolved! Moving old number to new sim

Hi - my phone got stolen and I have a new phone and sim from o2 insurance (they were actually v good!). The sim instructions to move your number to the new sim wants to send a text to my number (which i don't have access to as my old sim is lost with...

Chipsie by Level 1: Joiner
  • 874 Views
  • 2 replies
  • 0 kudos