Get tech support for your O2 issues

Resolved! Samsung Galaxy Watch 4 has a different number

Hello,I have recently got a contract direct from O2 with Galaxy watch 4 classic which has a different number than my mobile number and did follow theSE steps recommended by O2: "As part of the set-up process, you will reach a step called ‘Mobile serv...

4g / 5g in Norway

Hello, currently away in Norway. For some reason, my signal is full but only getting an E rather than 4g or 5g - when I am on apps it just fails to load or games a ridiculous amount of time. A colleague who is here is also on o2 network and they are ...

Resolved! How can I get to live chat

Hi,I am needing to get onto a live chat with o2 representative as I have lost my phone

Calls dropping / not showing calls but get voicemail and missed calls alerts

For around two weeks I have had calls dropping / not receiving calls properly/ voicemail left / missed calls alerts.Been reporting it as a network issue but getting nowhere Not good timing as I am at home currently recovering from a stomach operation...

Resolved! no network in Dover CT179sh

For months now i have had very poor network service in Dover Kent CT179sh. I can not even send texts or signal messages. I am paying over £70 a month I want to know what is going on

Resolved! Porting a number to 02

Hi, I'm just moving to 02 from another provider and trying to port my existing number. I went through the processes yesterday with my PAC code etc but the number still hasn't moved over. How long does it normally take? Cheers

Resolved! Network Down ?

Hi I can't make or receive calls. I pay monthly, my bill is up to date, tried turning it on and off to refresh it but still no joy. Tried calling the 0344 number on the 02 website and its saying this number is unavailable. Anyone know what's going on...

Resolved! I want to enter a competition but my phone won't allow me to send a text. What can I do? Thanks

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Resolved! How long does it take to transfer a number from 02 business to 02 consumer

I spoke to o2 on Friday, i've recently moved from Business to Consumer, I spoke to an advisor last Friday, he advised it would take 48 hours for my number to transfer over. My old phone stopped working on the saturday afternoon, my new phone is still...

Resolved! new sim not activated

Yesterday I received my new iPhone. I put the sim that I received in the box in to the new phone and thought it would work. It’s been 24hours and I still can’t get network signal. my old sim stopped working before new phone arrived so that hasn’t got...

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