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Forum Posts

Resolved! Pixel 6

My Pixel 6 phone will not pick up my homes wifi unless I manually connect, it why is this happening? So I have now used up all my data for this month, can I have some free data while this problem is fixed?

Resolved! Texts not sending

I am trying to enter a competition which you have to send a text. The text will not send. I have signal etc how do I fix this please

Gj2 by Level 1: Joiner
  • 371 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock phone

Hi, I'm trying to sell my old phone but the buyer wants ro know if it is unlocked to other network providers, please could you tell me if it is?

Caz02 by Level 1: Joiner
  • 384 Views
  • 1 replies
  • 0 kudos

Resolved! Failed Text Message

I am trying to enter a competition by sending a text message to 65557, but it will not send, I get message "can't send message with O2 - error 0". Please can yoiu explain why I am getting this as I have previously been able to send text messages to t...

Wee_Bobby by Level 1: Joiner
  • 1306 Views
  • 1 replies
  • 0 kudos

Resolved! Need Help with Sim

Hi, I'm needing help with Sim card identification.I have a motorola E6 Plus mobile I had on a Tesco contact,I ordered a new sim card that has the standard - mini and nano cards in it but the chip on it is to small. The nano has 3 sections from right ...

Dez7878 by Level 1: Joiner
  • 1912 Views
  • 12 replies
  • 0 kudos

Low in call volume

I have low in call volume during calls to the point I have to use speaker all the time. This is the second time I’ve experienced this with iPhone 11 , the last time handset hadto be replaced. Any advice? I can’t work with a phone like this and can’t ...

Daider by Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

No Data service in canaries

Hi I am on holiday in gran canaria and can't get mobile data , access the internet from my phone . Any ideas ? Thx

Harry7 by Level 1: Joiner
  • 633 Views
  • 2 replies
  • 0 kudos

Resolved! Sudden, huge data use

My data allowance resets on the 19th of every month. I have a 20GB allowance, and I usually barely use a quarter of that. Yesterday - 19th March, the first day of my new month - I get a warning from O2 that I've used 80% of my allowance and have unde...

LH1971 by Level 1: Joiner
  • 4183 Views
  • 10 replies
  • 0 kudos

Resolved! Porting

Hi all, I have just been moved to O2 as part of my Virgin Media package, including an O2 sim, I have had my old number ported from VM on the 15th of March ,The issue is that some contacts can't call me and can only msg me .They get ,calls to this num...

shanebess by Level 1: Joiner
  • 527 Views
  • 1 replies
  • 0 kudos