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Forum Posts

SMS messages

My sms messages say message send failure but they are being received 

Jessers by Level 1: Joiner
  • 970 Views
  • 2 replies
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Resolved! IMPROVE SIGNAL COVERAGE / QUALITY

Hi All.....I'm working more and more from home but my calls are often not connecting or dropping out.Obviously, this is now beginning to affect my work.....Is there a 'booster' O2 can provide to improve coverage in my home?Regards,James Freeman

JWF by Level 1: Joiner
  • 428 Views
  • 1 replies
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People call me and get through to another person number

My phone was barred for nearly two weeks and I could not get calls/ alls or have access to 4G. It was eventually solved in this community on Saturday after a lot of misery and calling 02 x10 times.now people cannot call my number and get through to m...

Camp by Level 1: Joiner
  • 1714 Views
  • 3 replies
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Resolved! Problems with My O2 account

when I log into my account it says: ‘you don’t have any products or services’?

LeeDurden by Level 1: Joiner
  • 1056 Views
  • 2 replies
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Resolved! Loss of service on number ported to esim

I have spent a week moving to o2, getting a regular account, and then requesting an esim. My esim was working fine along side my existing vodafone sim on the 14th March I got my code to move my number off my physical vodafone sim to my esim. Got all ...

nill by Level 1: Joiner
  • 3466 Views
  • 11 replies
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Resolved! My Google pixel 6

My pixel 6 won't receive secure messages from my bank, the ones they send with a code. It can't even receive ones from O2. I'm desperate now. I've changed sim. Reset network settings and any possible solution O2 have given me. This is my last chance ...

Alan12 by Level 1: Joiner
  • 1008 Views
  • 2 replies
  • 0 kudos

Resolved! Sim Swap - Failure

I swapped my sim yesterday, it is now more than 24 hours yet it is still not active

MST2 by Level 1: Joiner
  • 409 Views
  • 1 replies
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Resolved! Connection issues after transferring from Virgin

Last week, I moved from Virgin to O2, and my mobile number was ported. However, whilst some people can connect to my phone, some other's cannot. For example, my wife is on Virgin. I can call her. She can text me without any problem, but when she phon...

PeterB18 by Level 1: Joiner
  • 2508 Views
  • 2 replies
  • 0 kudos