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my number doesn't work

My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Leno3791 by • Level 1: Joiner
  • 989 Views
  • 2 replies
  • 0 kudos

Resolved! phone overheating

hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?

Pamela2 by • Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Hungary data issues

Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...

Caz_20 by • Level 1: Joiner
  • 1538 Views
  • 3 replies
  • 0 kudos

Resolved! My phone has an international block which O2 said they would remove 3 days ago and not yet .

My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...

Resolved! How to activate volt

Hi,Could anyone please tell me how to activate volt ?

Adrian_A by • Level 1: Joiner
  • 12007 Views
  • 2 replies
  • 0 kudos

No account?

I have been using a basic Samsung (GT-E2120) phone on O2 (PAYG) for some years. Whenever I attempt to log on to my O2 account, regardless of reason, I get the standard response: 'We haven't been able to find an account using that mobile number.' This...

GeorgeX by • Level 1: Joiner
  • 605 Views
  • 3 replies
  • 0 kudos

App not working

My 02 app has stopped working . It will not let me get past the log in I just get a message saying oops something went wrong. My phone is iPhone 6 Plus and has been installed for years. I have visited the 02 shop but they tried everything (cleared ca...

Frenchy by • Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

Resolved! Returning a sim card

I was recently conned by Virgin media into joining O2. I cancelled within 48 hoursMy sim card has arrivedHow do I return it, and cancel the bill I have already received?I thought there was a cooling off period?

Mayon by • Level 1: Joiner
  • 510 Views
  • 1 replies
  • 0 kudos

Resolved! Signal problems !!!!

Been told all the time that a mast is down in our area for months and months but has never been fixed and we dont get any signal.fed up with being fobbed off all the time

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