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Forum Posts

Resolved! It says 'your account is not linked to this order'

When i log i to verify my new order it says 'your account is not linked to this order'. I've tried everything to sort it out, getting bit fed up now.

AP1 by Level 1: Joiner
  • 505 Views
  • 2 replies
  • 0 kudos

Resolved! Contacting O2 re repair

Got an upgrade some time ago, phone not working correctly, camera keeps crashing. How do I send back for repair? Passed the 30 days limit but I have insurance. Everytime I click on 'contact us' it takes me round in circles, can't see a number or emai...

Resolved! I'm a victim of fraud

Hi there I recently had a call of someone I believed to be o2 but now having looked back I believe I was a victim of fraud, I have changed my password back to something only I would know now but I've looked and I've got an I phone on order which I di...

Resolved! Promise to pay

Hi, Could I promise to pay my bill on the 5/04/2022?(Next Tuesday)? I have started a new job with monthly payment so bill have altered slightly. Everything will stay the same with my next payment. I am due to get cut off tomorrow and wish to stop thi...

Ianrobbo by Level 1: Joiner
  • 2220 Views
  • 1 replies
  • 0 kudos

Resolved! Wembley Stadium

I know Wembley Stadium is sponsored by EE but it now seems impossible to get any data connection from O2 when there for an England game. Is there anything I can do, I’m on a 5G tariff on an iPhone13 Pro. Boz

BozMorris by Level 1: Joiner
  • 2247 Views
  • 1 replies
  • 0 kudos

my number doesn't work

My number is not working [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Leno3791 by Level 1: Joiner
  • 988 Views
  • 2 replies
  • 0 kudos

Resolved! phone overheating

hi, I have a Samsung A8, I've had it for a few years now, it keeps over heating on and off the charger, why is that?

Pamela2 by Level 1: Joiner
  • 421 Views
  • 1 replies
  • 0 kudos

Resolved! Hungary data issues

Hi, i am currently having issues with data roaming in Hungary. I have reset Everything, turned phone on and off, tried to manually select network (O2 isn’t there) a error message keeps coming up saying “could not activate mobile date network” Hungary...

Caz_20 by Level 1: Joiner
  • 1538 Views
  • 3 replies
  • 0 kudos

Resolved! My phone has an international block which O2 said they would remove 3 days ago and not yet .

My phone I’ve been told has a international block on it . I spent 4 hours trying to get answers why I can’t use my phone from Australia where I am visiting .72 hours ago O2 informed me they had removed the block but they have not . I’m disabled and n...