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Resolved! Complaint - Signal and Data connectivity

I have constant issues with being unable to dial out or answer calls and when I am able to, they can't hear me or vice versa. I have no data coverage anywhere I go. I am extremely frustrated by this (obviously) and ideally want to know my rights to c...

Resolved! Help

i bought a samsung a71 via affordable mobiles.co.uk with a 2 year 02 contract in December 2020 but today my phone has stopped working (stuck looping on start up). I tried to book a repair via the samsung website but it says the IMEI number entered is...

Resolved! Complaint

Hi. I haven’t had signal in my area for over 8 months now. I keep restarting my phone and network settings daily with no luck. Nothing will load unless I’m connected to my home wifi. As soon as I leave my property nothing works on my phone. I can’t e...

MCK code

Hi ,My pck code was entered more than 3 times , now my phone is asking for MCK code. How can i get that?Regards,Sharath

sharath by • Level 1: Joiner
  • 1014 Views
  • 2 replies
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Resolved! My phone never works when I go away on holiday- it’s so frustrating does anyone know why?

Ever since I had my phone stolen 3 years ago on hol and I blocked my sim and ohone until I got a replacement, after this my service had never worked when I have gone abroad, I had numerous phone calls with customer services and been in the 02 shop an...

Resolved! Poor Network Coverage - Ideas

I live in a very rural place. The o2 signal is very poor.I set up wifi calling but I find wifi calling very poor. It does not stay on all the time. I have tried airplane mode, even this does not make it stay on and I have very good fast broadband.I w...

Resolved! Adults web

How can I unlock the adults web 

H___9OXA by • Level 1: Joiner
  • 1019 Views
  • 2 replies
  • 0 kudos

Resolved! Backup Calling

I have a Samsung Galaxy A51 with a SIM only O2 contract.Just recently I've noticed that beside my Data icon a second icon keeps appearing of a handset with a small SIM with a number 1 in it. It signifies "Backup Calling" apparently.Does anyone know w...

Resolved! Help

Hello.I just want to ask you.Some one called me from O2 and asked code I gave it him.Now I scare it was swindler.Please can you tell me.Thanks*SECURITY WARNING* The one-time code you requested will arrive shortly. If someone's calling you and asking ...

Oksana by • Level 1: Joiner
  • 970 Views
  • 1 replies
  • 0 kudos
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