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Forum Posts

Paid my bill but I still don't have any signal

Hi, my phone was cut off as I missed my payment. I paid it back two days ago but I still don't have a working sim card. I've rebooted it and tried enabling / disabling data. The account shows paid. Any suggestions? I can't call tech support

Info missing

Hi, when I log into my o2, my pay monthky account is not showing. I can't see what tariff I am on or when I can upgrade

A35 5 G

IS THERE A PROBLEM WITH THE 02 NETWORK AS I HAVE NOT HAD ANY CALLS FOR 2 DAYS DUE TO ALL INCOMING CALLS UNLES FROM AN 02 PHONE GOIUNG STRAIGHT TO ANSWERPHONE. I EVEN WENT INTO THE WARRINGTON STORE YESTERDAY AND THEY COULD NOT FIND ANYTHING WRONG.

BOOGIEBOY by Level 1: Joiner
  • 305 Views
  • 2 replies
  • 0 kudos

Poor Signal.

Since O2 took over from my Virgin sim my signal has become much worse. Any thing I can do?Thanks

Jobres by Level 1: Joiner
  • 282 Views
  • 4 replies
  • 0 kudos

Cannot use data abroad

I have not been able to use ny phone data abroad since the switch from virgin to 02 on my I phone for number .I have tried everything and am tired of constantly contacting live support whilst on holidays .I read on a forum it could be something to do...

Lisa1971 by Level 1: Joiner
  • 253 Views
  • 1 replies
  • 0 kudos

Resolved! PAYG sim with international address

Hello. I have purchased a PAYG sim and are trying to add credit. I normally live overseas and have an international credit card. Am I unable to purchase credit without a UK card?

Gerard3 by Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

data will not connect outside

ive just passed on my contract over to my daughter,who lives in another town.she says data will not connect, but wifi is fine.i used data every day without a problem, before i gave it to herSo why the problem.

Boblmac by Level 1: Joiner
  • 327 Views
  • 4 replies
  • 0 kudos