Get tech support for your O2 issues

Double billing.

I have an apple mobile which was and used used for being in the U.K. on PAYG. I do not use it for phone calls. I am in Spain a lot and have a Spanish sim for my other iPhone. I have a contract with Lobster. A different supplier is used for my fibre o...

update on my issue report

I am waiting an update on my tech issue report and the time frame has expired

Lost my SIM in Thailand

I'm currently on holiday in Thailand. I bought and replaced my O2 SIM with a local network provider AIS.I can't log into My O2 because the verification text is going to my O2 SIM of course.I can't call 02 because the number is not recognised dialling...

Set up new phone

I am setting up a new phone at home and trying to transfer the number but repeatedly fails

Not receiving some texts after porting to O2

Hello all, is there any expert here who can help get this fixed? I'm not receiving some texts (mainly OTP texts) after porting my number from Smarty to O2. The forum is littered with other threads describing this problem. I called customer service ov...

esim

i want to convert my sim to an esim

4g not working

Hi my 4g says it’s on but it’s still not working. I have tried resetting my netowrk settings and still not working

Over 48 hours moving pay as you go number to monthly sim failed

Over 48 hours, moving from o2 pay as you go number to o2 monthly sim failed. Pay as you go sim disabled. No one can reach me.

5G SA on Esim

Is 5G Standalone available to esim customers? I have read you need an R15 SIM with no mention of Esim compatibility. My phone Fold6 is 5G SA ready.

I cannot receive SMS for facebook two factor authentication, nor message facebook number

I cannot receive SMS for facebook two factor authentication, nor message facebook number(32665) for one time password numbers (https://www.facebook.com/help/447046021986895?helpref=faq_content). Just called customer support technical help, which veri...

O2

Forum Posts