My phone no longer connects to a network whilst I am in Thailand! My phone bill i've been charged is double what is was supposed to be capped at, and I have no way of contacting O2. I've searched your website and you don't have a contact e-mail addre...
Hi Just upgraded my s21 Ultra to the S22 Ultra with 02 Refresh and wish to recycle my phone and claim the extra £250 payment promotion that is currently available. Can't remember if I ticked that option on my otder, but thought I had and certainly my...
I have constant issues with being unable to dial out or answer calls and when I am able to, they can't hear me or vice versa. I have no data coverage anywhere I go. I am extremely frustrated by this (obviously) and ideally want to know my rights to c...
Hi I applied for iPhone XR and £20 was taken from my wallet pay but hadn’t been refunded back
i bought a samsung a71 via affordable mobiles.co.uk with a 2 year 02 contract in December 2020 but today my phone has stopped working (stuck looping on start up). I tried to book a repair via the samsung website but it says the IMEI number entered is...
Hi. I haven’t had signal in my area for over 8 months now. I keep restarting my phone and network settings daily with no luck. Nothing will load unless I’m connected to my home wifi. As soon as I leave my property nothing works on my phone. I can’t e...
Hi ,My pck code was entered more than 3 times , now my phone is asking for MCK code. How can i get that?Regards,Sharath
Ever since I had my phone stolen 3 years ago on hol and I blocked my sim and ohone until I got a replacement, after this my service had never worked when I have gone abroad, I had numerous phone calls with customer services and been in the 02 shop an...
I live in a very rural place. The o2 signal is very poor.I set up wifi calling but I find wifi calling very poor. It does not stay on all the time. I have tried airplane mode, even this does not make it stay on and I have very good fast broadband.I w...
How can I unlock the adults web
