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Forum Posts

Resolved! Call duration

Whenever I am calling someone, my call automatically ends at exactly 2 hours. Is there any way to stop this happening?

Madison by Level 1: Joiner
  • 1258 Views
  • 2 replies
  • 0 kudos

Resolved! 0844 numbers

Hi I need to be able to dial 0844 numbers from my mobile.How do I add this facility?ThanksJenny

Jenny0000 by Level 1: Joiner
  • 4424 Views
  • 1 replies
  • 0 kudos

Resolved! International Texts

Have International Bolt-On set-up. Have been texting South Africa but being charged multiply for every text. Customer Services told me that the longer the text the higher the cost. What exactly are the charges - how many characters make up a single t...

MrsCY by Level 1: Joiner
  • 926 Views
  • 2 replies
  • 0 kudos

My WiFi is not working abroad

Hello, my phone is working fine abroad (France) but the internet doesn’t work. I think it’s an issue with my phone, possible wrong settings. Please can you kindly help me?

Denise6 by Level 1: Joiner
  • 1763 Views
  • 2 replies
  • 0 kudos

Android Auto issues on Vauxhall Mokka & Galaxy S21

Hi, I know this is not really an o2 issue but hoping someone here is/has experienced this same issue. I bought the new Mokka and I am seeming to have issues connecting my Samsung S21 to my car via data cable to access the functions of Android Auto. M...

Garyp1983 by Level 1: Joiner
  • 1868 Views
  • 3 replies
  • 0 kudos

Resolved! Wi-Fi calling

It says I need to contact o2 to enable Wi-Fi calling 

ICK by Level 1: Joiner
  • 1047 Views
  • 2 replies
  • 0 kudos

Resolved! No sim

My phone keeps saying there is no sim when I have a sim inserted I have turned my phone off and on again and I have also took the sim in and out then it says no service and then no sim again

martin22 by Level 1: Joiner
  • 988 Views
  • 1 replies
  • 0 kudos

Resolved! Unwanted calls

Unwanted calls from in laws, I want them blocked 

Allan4 by Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Can’t log in to My O2

When I login on app or website I see “To access your personal details page, enter the code we’ve just sent to .”. Note there is a blank where presumably the number should be. I’m not receiving any codes via text or email so I can’t progress to my acc...

MNash by Level 1: Joiner
  • 576 Views
  • 2 replies
  • 0 kudos