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Phone is very data poor. All over country often 1 bar of 3G only. Sometimes nothing.

Since getting a new iPhone with 02, the signal / data has been extremely poor. In various parts of the country often only 1 bar if 3G. Husband and daughter with other networks have no problem getting 4g. My phone is often not working when their phone...

Resolved! Disney+ Free 6 months. How to cancel

I have had 6 months free Disney+ and I want to cancel before June 2nd but I can't work out how to do it. Apparently I have to do it through O2 but I can't see how. Can anybody help?

Resolved! Intermittent signal

The signal has always been iffy here, but recently I have been loosing the signal for varying periods of time quite frequently. I believe there is some sort of signal booster gadget available. How do I get hold of one please.

Resolved! Unable to send media / pictures to a single contact

I can no longer send media or photos to my wife by text, but I'm able to with all other contacts.I've deleted the conversation with her and deleted her as a contact and it still won't work. I could send them up until about 2 weeks ago and now her med...

Resolved! Spend cap

hi, I recently took out a contract for my son and wants to set a spend cap (I failed to set it when I took the contract...). This to settings up online and on the App, but to ko avail. How can I get bit sorted please? I'd like to set a £0 cap please?...

Resolved! Best way to roam in Thailand Bali etc

Can anyone advise me on the best way to use roaming whilst travelling for 6 weeks from next week please? All I can see is the £6 a day option but am not sure if this is my only option which is expensive. TIA

Resolved! Wrong email address

my account is set up with the following [Personal information removed] and it needs to be .co.uk Hiw do I reset this as I can’t get into my account

Resolved! McAfee extra

My McAfee extra stopped working because of the new update on the app. Can't find the product code to add it again. Now don't have any security protection on my phone.

Resolved! No Service

We are new to O2, have two phones and have recently moved into a new house in a new location. The O2 cellular coverage in this area is apparently so exceedingly bad usually "No Service or half a bar at best. yet the coverage checker says "good indoor...

Resolved! No longer have general caller id

Hello. I’ve changed from an android phone to an iPhone. When I had the android it would always say who was calling, not just on my contacts list but companies or organisations etc. It didn’t even need to be one I’d had previous contact with. Now I ha...

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