Get tech support for your O2 issues

Resolved! New Customer

Hi, I placed an order for a device and sim plan 2 days ago. It said it would take 48hours or maybe less but its been over that and still no email or text either confirming or rejecting my application but payment has been taken. I got an email saying ...

Resolved! Call duration

Whenever I am calling someone, my call automatically ends at exactly 2 hours. Is there any way to stop this happening?

Resolved! 0844 numbers

Hi I need to be able to dial 0844 numbers from my mobile.How do I add this facility?ThanksJenny

Resolved! International Texts

Have International Bolt-On set-up. Have been texting South Africa but being charged multiply for every text. Customer Services told me that the longer the text the higher the cost. What exactly are the charges - how many characters make up a single t...

My WiFi is not working abroad

Hello, my phone is working fine abroad (France) but the internet doesn’t work. I think it’s an issue with my phone, possible wrong settings. Please can you kindly help me?

Android Auto issues on Vauxhall Mokka & Galaxy S21

Hi, I know this is not really an o2 issue but hoping someone here is/has experienced this same issue. I bought the new Mokka and I am seeming to have issues connecting my Samsung S21 to my car via data cable to access the functions of Android Auto. M...

Can’t get a connection in Brussels today. Why? And how do I get it?

In Brussels today and I can’t get a connection!! How do I get it?

Resolved! Wi-Fi calling

It says I need to contact o2 to enable Wi-Fi calling

Resolved! No sim

My phone keeps saying there is no sim when I have a sim inserted I have turned my phone off and on again and I have also took the sim in and out then it says no service and then no sim again

Resolved! Unwanted calls

Unwanted calls from in laws, I want them blocked

O2

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