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Split Port

Hi, I have moved from EE to O2 over the last 3 weeks, and have used a PAC code to transfer my old number, which should have completed 11 days ago. Unfortunately I have come to the realisation that nobody from the EE network can ring me, including my ...

Resolved! Removing 18+ restriction

I have recently joined o2 and would like the 18+ restriction to be removed please

Number of rings for voicemail

Everytime I try to change the setting to **61*+447802091901*11*25# I get invalid MMI code. Apparently you have to disable 4g & Wi-Fi calling and then do the above sequence, once it’s done you then have to re-enable 4g&Wifi calling. Is there any other...

4g in my work area yet have no signal

O2 shows that where i work at tarka springs near langtree there is good indoor and outdoor signal yet i have 0 services there how come the only network that has signal there is EE kinda making me wanna change unless o2 can actually do better then EE

Resolved! Back up sms

Help I need a copy of my sms conversion for court but have no idea how to back them up and put into a file to print.I have samsung S21 Ultra... can anyone help Thanks Lisa

Resolved! Busy network and slow

Fleet Hampshire is suffering from slow and busy network. 2 weeks same problem. Issue reported many times by calling customer support . No improvement . Looks like Engineers from 02: are not interested in fixing 4g signal which gets busy and data beco...

Resolved! set up call divert from abroad

Hi, Is it possible to setup a call divert from my O2 mobile (pay monthly) to a landline in UK while I am abroad?I tried to phone +44 7860 980 202 (phone to contact customer service from abroad) but it says it is busy and does not connect.

Resolved! Vlad

good afternoon. I bought a sim card in tesco and activated the package for 10 pounds. all this for the sake of wi-fi calls, because in some places there is no signal at all. I have an iPhone 11 and there is no Wi-Fi calls anywhere in the settings. ho...

Resolved! Porting number to O2

I have just signed up for a new O2 pay monthly contract and I provided my PAC from Three when ordering. I've received my SIM card with a temporary number. When I was placing the order I'm sure there was mention of sending a text message to a particul...

Resolved! Data not working

Hi I topped up today and non of my data was working I had no internet, I’ve even upped my tariff to £15 it still isn’t working… I then payed a bolt on for £5 and it’s still not working I want to go back to £10 bundle and I would like this checking as...

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