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Resolved! WiFi calling

I can’t get WiFi calling to turn on.I have an iPhone and I’ve gone to the setting and pressed the toggle. However it says I need to contact O2. The O2 website says I need to go to device details on the o2 app. I’ve done that and I when I choose the W...

Resolved! i can only recieve txt messages from iphones

the only way i can recive txt messages from non iphones is through whatsapp

Resolved! Wi-Fi call problems, not getting text messages that not from iphone

I live in the country side with poor mobile reception (though O2 has the best around here) so I rely on Wi-Fi call as I now have super fast broadband. However I never receive the text messages through my Wi-Fi from users that don’t have an Apple iPho...

Using my phone in Spain

Just arrived in Spain and my data not working. Data roaming is turned on… any idea how to resolve this. Thanks

Resolved! Spend cap

How do I remove spend cap

eSim problem on Pixel 6 Pro

I've seen other post regarding issues with esim where it just stops working and needs to be replaced. I'm too am having this issue, the new esim worked for about 1 week, then it's unable to connect to the network. A replacement esim resolved the issu...

Resolved! How to dial to query the phone number

The ICCID of my card is xxxxxxxxxxxxxxxxxxx. But I don't know my mobile number. My phone doesn't show the phone number either. Can you tell me how to make a code query? [Mod edit: Please do not post ICCID numbers on the public board. Thanks!]

Resolved! I called a 0844 number by accident and was charged 4 quid

As the title says I dialed a 0844 number without realizing it had a 60 p charge on the call and it was £4 on my bill that's why I liked gifgaff so much as it never charged for these calls it was inclusive in your minutes is their any way for me to bl...

dropping calls

I had an old Samsung S7 which started dropping calls about two weeks ago. This could be ten minutes into a call of ten seconds. People the other end could here me but I could not hear them.I had a new sim card fitted by the 02 shop and the problem co...

Mobile internet abroad

When on holiday in Tenerife I could not access mobile internet even though Roaming was switched on. I pay a monthly fee and can get mobile internet when in the UK.

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