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Forum Posts

Resolved! Upgrade issues -help

Hi I upgraded my phone to a table - I pad pro, stupidly not knowing I would not be able to use my phone a longer. The sim I upgraded was in an I phone 11 phone which is still in control tract. The phone is not working at all now, I have returned the ...

Resolved! Data - this information not available…..

For weeks now, when I check my data usage on the app or the webpage all I get is info not available. Before that it was showing as zero used even though I know I had used a lot. I phoned customer services and they said there was a system glitch since...

DCComics by Level 1: Joiner
  • 1073 Views
  • 1 replies
  • 0 kudos

Resolved! Connection

When I am out & about, I can’t connect to send WhatsApp’s, connect to social media etc. is there a setting I need to change? I feel like I’ve tried everything!!

Sezzy_712 by Level 1: Joiner
  • 549 Views
  • 1 replies
  • 0 kudos

Data usage display

Where has the data usage display gone? I can no longer see it on my dashboard?

JB10 by Level 1: Joiner
  • 512 Views
  • 2 replies
  • 0 kudos

Oneplus 6 wifi calling has stopped?

HiWifi calling use to work on my Oneplus 6 but is no longer an option in the device setting menu, even my O2 shop could not explain the problem. The Oneplus 6 is listed as O2 Wi-Fi compatible on the O2 website. Any help would be appreciated.

Abroad

I landed in Rhodes (Greece) on Wednesday and had a welcome text to say I can use all my data, texts and calls for no extra cost. However since going over to the other side of the hotel which is on the beach opposite the turkey island, I have had a we...

EJ3 by Level 1: Joiner
  • 924 Views
  • 3 replies
  • 0 kudos

Resolved! SMS

Hii can’t send any sms messages on this new device. Can’t turn on Wi-Fi calling either. Please help

Net by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

No signal

I’ve had terrible signal for days 

Perrie by Level 1: Joiner
  • 540 Views
  • 2 replies
  • 0 kudos

Resolved! No coverage in my home. No home phone and chat isnt ever available

Email for tech support please and cannot contact any other way. Hi I have moved address. I have no landline at my new address as I haven't used one in years. I haven't any O2 phone signal either. I've utilised online chat numerous times with it being...