I can’t login
When I try to login to my account it asks me to choose a phone number so O2 can send me a code to sign in, but it only lets me select one phone number, which I do not use anymore, how do I change this number and sign in???
Forum Posts
Resolved! Run out of options, any advice?
My Motorola g31 phone is still under guarantee so I've been able to eliminate it from the ongoing problem I've had since June this year.Making and receiving phone calls from home is an ongoing issue. Not for everyone, but you never know when the call...
Resolved! Changed tariff and Europe Zone fair usage data allowance is zero
Hi,Just changed contract as it was coming up for renewal and downgraded from unlimited data to 60G data. I saw i also got Europe zone data but it's showing as zero? Not been to Europe since i upgraded 30 minutes ago, not planning on going soon either...
Changing sim
I have an old virgin sim and have been told to change to an O2 sim. I want to keep my old number , do i need a pac number?
Resolved! Possible to Activate a UK sim whilst abroad?
Is it possible to activate a physical or E-sim card whilst in the Europe-zone ? Is connection to a UK cell tower necessary for activation? Currently in Switzerland, is it doable from my location?
changing back to o2
i recently changed to giffgaff but was dissatisfied with the service so wish to change back to o2
Help - Sim card will not activate for Apple Iphone 8 Plus
Hi there, Can anyone help me? I have just inserted a new SIM card into my Iphone 8 Plus but I keep getting an error message stating that the: Phone is not activated. Does anyone know how to fix this? As I need to activate my phone and the previous SI...
Esim with Samsung watch
I recently have without a doubt the worst experience of my entire life!!I recently upgraded my galaxy watch to the new ultra but see trying to explain to 02 that a virtual esime dose not work with Samsung and that you need too either a manually input...
Resolved! Calls to UK fixed lines from Italy
For some reason I cannot make calls to UK fixed line numbers when I am in Italy. I can make calls to UK mobile numbers and calls to both fixed and mobile Italian numbers. Have you come across this odd issue? I use an iPhone on pay-as-you-go. I can us...
Not Receiving Verification Messages
Hi there. I have an O2 number and SIM card. I am unable to receive any verification messages on my phone, from O2 included.
