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Pixel 6 pro

Hello. I recently sent off my pixel 6 Pro for repair. Which my add was a long and painstaking process that I'll be making a complaint about. And it's came back with a new screen, but the fingerprint sensor doesn't work. I used o2 being my provider, t...

mobile hotspot disconnects the internet

Hello. I have 2 computers. The main computer has a dongle. The main computer also has the mobile hotspot switched on and that allows the other computer to connect to the internet. Since updating the latest Microsoft version a few days ago, when I now...

Apple watch data plan problems

New to 02 24 May, added apple watch (from Apple) data plan 1st June, then problems for two weeks with incoming calls not connecting even though my phone was ringing so callers hung up. Eventually this was sorted when I asked to leave, however I had d...

Resolved! IMessage won’t accept using my phone number

Recently had my number internal migrated from old O2 contract to my new O2 contract. iMessage now won’t work with my number and only accepts my email address. Been through customer service and had all the normal toggle on/off, network reset, phone nu...

Voicemails

I have a barred contact who can leave voicemails. What can I do to bar the voicemails too. 路‍

Resolved! Slow network

I am on 5g in the s81 area using an s21 Ultra, the download speed is appalling and the upload speed is 0.01, network checker days no issues, rebooted phone several times, reset my network settings, can't contact O2... Rubbish

Resolved! Not registered on network

Hi all,I am currently having some issues that came out of the blue. I can't make any phone calls nor send text messages, when I try to phone a message comes up saying "Not registered on network" and if I try to use data it says I am offline. Tried to...

Resolved! Data roaming abroad

I have a Samsung Galaxy A40 and I have received an email saying I need to update my settings or I will not be able to use data roaming abroad. When I try to update my settings I'm ask to select my device from the Samsung list but my A40 isn't listed....

Resolved! unable to receive a call from 1 mobile number

I got a new sim card in January. It all works fine except I can't receive a call from just one mobile number in my contacts. The number is a mobile number in the Lebara network (Vodafone). I am aware that the caller is trying to ring me but it just d...

Resolved! 3G doesn’t work

Hi guys does any of you had or have the same problem. every time it drops to 3G is the same of having no internet, it’s been like this for years now. 4G and 5G works fine. I live in Swindon and the only time it works is when I go down to London. I wo...

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