Get tech support for your O2 issues

No data

I have recently nought a new SIM for my sons phone. While the wifi and all other settings seem to be working correctly and my son has an allowance of 10GB of data which is showing on his account. He has not data and cannot access the internet. When c...

Resolved! Wrong email

Hi I’m new to o2 and just tried to log in and realised the email you have is spelt wrongly so I can’t receive any email from you

Resolved! My phone and texts are not working it says account not recognised

My phone and text is not working it says not registered on network. Everything else works I can google and get on facebook. I phoned yesterday because I was having problems, but was told there was no problem you end but today cannot even get through ...

How do I track my usage daily

I would like to be able to see a graphic that shows my daily usage / consumption of minutes and data which shows balances left ? How can I do that ?

Resolved! Ported over number

Had ported over number from Virgin to O2 and gave pact code to O2 when requesting new sim, it has been 24 hours so far and I can make calls and receive them, but not receiving any text messages, checked my old sim and they are all being sent to virgi...

Resolved! iWatch 4 calling without iPhone

Hi peeps! Simple question - does my iPhone need to be turned on to use my iWatch 4 as a phone?Currently that seems to be the case. But I wonder, why I wouldn't I be able to call (for help) if my iPhone was damaged (in an accident say).Please help!

Resolved! Still having problem with making calls and internet

I was given replacement card on Saturday, as I lost my phone . I was told from customer service that all the restrictions were removed. But nothing is happening I need help asap

Bill

SMS Messages send but I get a failed to send messsge

I have an iPhone SE. Ever since joining O2 each time I send an SMS message I get a failed to send message. The messages are getting to the recipient but it is very unsettling with the error message coming up each time wondering if they are actually a...

Resolved! Internet

Good afternoon. Internet not working. Phone is showing 3g at the top. Phone settings are set to 4g and mobile data is turned on. I have phoned o2, they said they have changed something and to wait 24 hrs?. Anyone else had this problem?

O2

Forum Posts