Resolved! Keeping my Phone Number
When I signed up to 02 (5 days ago) I requested to keep my number, however the number hasnt changed yet. Also I have requested again today and it says "something went wrong"Please can you support this request
Forum Posts
Resolved! Poor signal since switching to new 5G phone
I've recently upgraded to Google Pixel 6 from my Huawei P30 Pro and my signal has been awful ever since, particularly in public places. I've compared mine with other 02 users at the same venues and mine is considerably worse. Please help?
Resolved! how do i confirm my phone will work abroad
have Galaxy A6 how do I confirm my phone will work abroad
WiFi Calling not working
O2 service here has been out all day so thought I was covered by wifi calling. I know it has worked before at another location. Just tried to make a call and couldn't. My wifi is a good FTTP 1Gbps connection. Checked phone settings and wifi calling h...
Resolved! No 4G
Hello, I haven't been able to get 4G since Saturday. I have been in a few different areas (Kent and London), I have checked the network status and there hasn't been any problems. I have restarted my phone and its made no different. I have unlimited d...
Resolved! WiFi calling
I have two Google Pixel 6 phones on my O2 account, Wi-Fi calling is enabled on one but isn't on the second. My O2 has this instruction "First you'll need to add Wifi and 4G Calling to your account. To do this sign in to My O2, go to Device details an...
Resolved! Unsubscribing from the O2 Community
How do you unsubscribe from the O2 Community?
Roaming not working in Italy
Hi- my iPhone 12 is not working when roaming in Italy. It briefly connects to a network but the signal bars stay totally greyed out (see pic below) then it shows as no signal. This happens wherever I am, even though my partner sat next to me has ful...
Resolved! Keeping my number
I was previously on pay and go and I wish to keep my old mobile number
Resolved! Disney plus extra
Hi, I chose Disney + as my free extra for 3 months. When I follow the email link to activate my account it says I’ve already signed up with another email…? Even if I had (which I haven’t) I’ve tried my two other work emails and it say the same thing....
