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Roaming not working in Italy

 Hi- my iPhone 12 is not working when roaming in Italy. It briefly connects to a network but the signal bars stay totally greyed out (see pic below) then it shows as no signal. This happens wherever I am, even though my partner sat next to me has ful...

F2A320AF-EF10-40E6-8F1C-08E3B71D5939.jpeg
James1uk by • Level 1: Joiner
  • 16269 Views
  • 15 replies
  • 1 kudos

Resolved! Keeping my number

I was previously on pay and go and I wish to keep my old mobile number 

PaulJFT97 by • Level 1: Joiner
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! Disney plus extra

Hi, I chose Disney + as my free extra for 3 months. When I follow the email link to activate my account it says I’ve already signed up with another email…? Even if I had (which I haven’t) I’ve tried my two other work emails and it say the same thing....

GoGamGar by • Level 1: Joiner
  • 554 Views
  • 1 replies
  • 0 kudos

Settings for a tplink MR6400

Hi, when Virgin changed my sim for an o2 sim I didn’t know I’d have to mess with the settings, I’m ok at amending stuff if I’m talked through it, I found it once but lost it again.my tl-mr2600 recognizes the sim but not the internet, can someone plea...

Resolved! Poor to no signal since 23 May 2022

Previously we had signal in some parts of our home, but then lost all signal on 23 May 2022. O2 signal checker (checked on landline computer) showed fault which was reported & fixed (for short time!) on 1 Jun. Soon after same problem re-occurred, now...

tombo4 by • Level 1: Joiner
  • 944 Views
  • 1 replies
  • 0 kudos

Resolved! How can i convert my account to joint

Hello good people I have two O2 numbers under my account, one number is used by my wife, is it possible to create a joint account? Thanks!

faber by • Level 1: Joiner
  • 1237 Views
  • 3 replies
  • 0 kudos

Resolved! Why won’t my phone work in Spain

I havent changed anything and i could use it last time. This time it will only work when connected to the Wi-Fi. thanks

Parisared by • Level 1: Joiner
  • 570 Views
  • 2 replies
  • 0 kudos

Resolved! bad network connection

So o2 is normally OK where I live in town But last few days I'm getting 1 bar and really bad Internet connectionI have reset my phone And done all they have said I live extremely close to a mast

Hobotony by • Level 1: Joiner
  • 552 Views
  • 2 replies
  • 0 kudos

Resolved! Problem with signal

Hi, I am in o2 from April 2022 sim only. From this time I have always problem with signal outside

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