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Resolved! Slow network

I am on 5g in the s81 area using an s21 Ultra, the download speed is appalling and the upload speed is 0.01, network checker days no issues, rebooted phone several times, reset my network settings, can't contact O2... Rubbish

Rallyevo3 by Level 1: Joiner
  • 2164 Views
  • 5 replies
  • 0 kudos

Resolved! Not registered on network

Hi all,I am currently having some issues that came out of the blue. I can't make any phone calls nor send text messages, when I try to phone a message comes up saying "Not registered on network" and if I try to use data it says I am offline. Tried to...

Mira2022 by Level 1: Joiner
  • 5287 Views
  • 3 replies
  • 0 kudos

Resolved! Data roaming abroad

I have a Samsung Galaxy A40 and I have received an email saying I need to update my settings or I will not be able to use data roaming abroad. When I try to update my settings I'm ask to select my device from the Samsung list but my A40 isn't listed....

David238 by Level 1: Joiner
  • 647 Views
  • 1 replies
  • 0 kudos

Resolved! unable to receive a call from 1 mobile number

I got a new sim card in January. It all works fine except I can't receive a call from just one mobile number in my contacts. The number is a mobile number in the Lebara network (Vodafone). I am aware that the caller is trying to ring me but it just d...

SMR by Level 1: Joiner
  • 1584 Views
  • 3 replies
  • 0 kudos

Resolved! 3G doesn’t work

Hi guys does any of you had or have the same problem. every time it drops to 3G is the same of having no internet, it’s been like this for years now. 4G and 5G works fine. I live in Swindon and the only time it works is when I go down to London. I wo...

Resolved! 00800 number dialling

When I call a 00800 number on my iPhone it won’t connect and says call ended

MikeS1 by Level 1: Joiner
  • 4460 Views
  • 6 replies
  • 0 kudos

Weak signal

Anyone know how I can increase my very poor 02 mobile signal inside my stone house. Have tried various WiFi boosters to no avail. Have good broadband speed but very poor inside signal. I’ve discovered that O2’s Boostbox is for business customers only...

Jingle05 by Level 1: Joiner
  • 461 Views
  • 1 replies
  • 0 kudos