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Forum Posts

Resolved! Less than a year

I have had my phone less than a year whose liable 02 or Apple 

euu216 by Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos

Resolved! samsung galaxy a51 screen often becomes unresponsive

every now and then my samsung galaxy a51 screen often becomes unresponsive. There is no logic, warning or consistency to when it happens. I will be using the phone as normal and then my screen stops working and can't use it at all. IS this a known bu...

No 3or4G

I am paying for 4g coverage at PA28 6RF and I am down at 2g1 bar get the fixed now

Anonymous by Not applicable
  • 765 Views
  • 5 replies
  • 0 kudos

international texts

hi,I am sending international sms from my payg account to an irish sim and although I am still being charged..these texts are not being received. I have tried sending from another network and it works without an issue. I am wondering if there is a pr...

Paul2800 by Level 1: Joiner
  • 1048 Views
  • 5 replies
  • 0 kudos

Resolved! Fraudulant account

HiCan some one please help me.stupidly i got scammed and they ordered a iphone 13 promax 512 gb.Although it was out for delivery a return request has been put in place .But my account now shows as the iphone with a payment of £37.48 a mnth and £1311....

Vialli33 by Level 1: Joiner
  • 846 Views
  • 4 replies
  • 0 kudos

O2 has failed to transfer my number from EE - nobody can now call me

Hi, I called O2 and having just signed up gave PAC code to O2 operator who promised that number would be transferred by Friday evening. As instructed I inserted the O2 sim on Friday evening. Since then I made a few calls. However, a friend just drove...

Herman35 by Level 1: Joiner
  • 2259 Views
  • 9 replies
  • 1 kudos

Resolved! New sim card

I am trying to connect my new sim,I have tried texting SWAP to 20220 and I have tried via o2.co uk/swapmysim but I am not able to recover the txt or send one. I also have a message on my phone saying SIM not provisioned for voice. Please help

Mimimay by Level 1: Joiner
  • 592 Views
  • 2 replies
  • 0 kudos

Resolved! Dropped Phone Repair?

Hi, I just dropped my phone by accident on the ground and the bottom right corner has broken and the screen cracked in the corner, does anyone know if I can send it back to O2 for repair as I'm still making monthly payments for the phone. The phone s...