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Forum Posts

Resolved! Porting number to O2

I have just signed up for a new O2 pay monthly contract and I provided my PAC from Three when ordering. I've received my SIM card with a temporary number. When I was placing the order I'm sure there was mention of sending a text message to a particul...

Sebby by Level 1: Joiner
  • 2013 Views
  • 7 replies
  • 0 kudos

Resolved! Data not working

Hi I topped up today and non of my data was working I had no internet, I’ve even upped my tariff to £15 it still isn’t working… I then payed a bolt on for £5 and it’s still not working I want to go back to £10 bundle and I would like this checking as...

Bh1000 by Level 1: Joiner
  • 511 Views
  • 2 replies
  • 0 kudos

Resolved! Network issues

Hello, I always struggle with a network issues, and slow broadband, some times , people couldn't call me , because of no connection issues. I would like to find out there is a problems? It takes more then 1 year

1985erika by Level 1: Joiner
  • 496 Views
  • 2 replies
  • 0 kudos

Resolved! No service after applying spend cap

O2 keep charging me multiple times for single messages sent, so I contacted ’chat’ last night to put a spend cap of £0 on the account.Woke up this morning to no signal whatsoever. Tried reinstalling my data sim and it’s now saying the QR code is no l...

JB8889 by Level 1: Joiner
  • 1474 Views
  • 3 replies
  • 0 kudos

Resolved! Less than a year

I have had my phone less than a year whose liable 02 or Apple 

euu216 by Level 1: Joiner
  • 584 Views
  • 2 replies
  • 0 kudos

Resolved! samsung galaxy a51 screen often becomes unresponsive

every now and then my samsung galaxy a51 screen often becomes unresponsive. There is no logic, warning or consistency to when it happens. I will be using the phone as normal and then my screen stops working and can't use it at all. IS this a known bu...

No 3or4G

I am paying for 4g coverage at PA28 6RF and I am down at 2g1 bar get the fixed now

Anonymous by Not applicable
  • 764 Views
  • 5 replies
  • 0 kudos

international texts

hi,I am sending international sms from my payg account to an irish sim and although I am still being charged..these texts are not being received. I have tried sending from another network and it works without an issue. I am wondering if there is a pr...

Paul2800 by Level 1: Joiner
  • 1044 Views
  • 5 replies
  • 0 kudos

Resolved! Fraudulant account

HiCan some one please help me.stupidly i got scammed and they ordered a iphone 13 promax 512 gb.Although it was out for delivery a return request has been put in place .But my account now shows as the iphone with a payment of £37.48 a mnth and £1311....

Vialli33 by Level 1: Joiner
  • 844 Views
  • 4 replies
  • 0 kudos