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Forum Posts

Resolved! PAC code

I need my pac code and I’ve texted loads of times but keep getting the same response try again which doesn’t help at all I just want my pac code

Resolved! Lost data

My data reset overnight but although my phone was on airplane mode it immediately lost 7gb. There is a fault with the system that needs to be resolved. A colleague has the same problem.

JanK by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

Resolved! My Sim card is no longer working

My SIM card is no longer working and I want to request a new SIM with the same number, please.

Ludo by Level 1: Joiner
  • 500 Views
  • 1 replies
  • 0 kudos

Resolved! My airtime bill

My airtime bill has currently been £53.99 its say there has been 29.99 of "things ive brought". I havent actually purchased anything so i dont know how or why this is possible?

Stu1391 by Level 1: Joiner
  • 578 Views
  • 2 replies
  • 0 kudos

Resolved! O2 5G coverage checker

Why isnt the o2 coverage checker showing 5G coverage, being in loads of places that have had o2 5G for months but the coverage checker shows no 5G in your location Is there a problem with it.

Jp111 by Level 1: Joiner
  • 1096 Views
  • 2 replies
  • 1 kudos

SIGNAL

O2 Promised me when I took this contract on that the signal was great in my area ( NO PROBLEMS WAS SAID), ITS RUBBISH, when at home and when I am at my partners house on the other side of town, me DN5 , HER DN4 ,If I am lucky I can get 2 bars of sign...

sword by Level 1: Joiner
  • 640 Views
  • 2 replies
  • 0 kudos

Resolved! Sim swap

I applied online for new sim. I gave my pac code when ordering new sim. I have got new sim now. what do I do now?

Shelley3 by Level 1: Joiner
  • 623 Views
  • 2 replies
  • 0 kudos

Resolved! Keep number

I have just changed from o2 pay as you go to pay monthly and just received my phone. I have set it up with new sim and transferred data and apps etc. I want to keep my pay as I go number but don’t know how to do it. It’s really confusing to me. I hav...

Susan976 by Level 1: Joiner
  • 977 Views
  • 2 replies
  • 0 kudos