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Forum Posts

Resolved! No signal

Hi there ive been having issues for the last 6 weeks. My network just lost connection one day and hasnt gone back on- i went to the 02 store and swapped for a new sim and it didnt work, I then put it into a different device and it worked for a few da...

Nicola89 by Level 1: Joiner
  • 410 Views
  • 1 replies
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Shooters Hill, Eltham, SE9

There's a big blind spot on shooters hill where no 02 signal is accessible, lots of locals complain endlessly about this. I'm not sure if a BT signal is available. There are at least three towers with lots of mobile and other device attachments inclu...

KFD by Level 1: Joiner
  • 1938 Views
  • 8 replies
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Poor signal

we have , for last 4 months or so had virtually no indoor signal ( previously excellent ). Outdoor signal is patchy . After initially being told there was no issue , a problem was admitted , and eventually was said to be fixed. Our signal never impro...

Resolved! Samsung s21 screen gone black

Hi all my Samsung s21 the screen is just black happened this morning it has power as I heard my alarm and can feel it when I tried to rest it but nothing on the screen

Dani90 by Level 1: Joiner
  • 934 Views
  • 2 replies
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Resolved! CORFU - NO DATA (iPhone on sim only contract)

My son has just arrived in Corfu and is not able to use his data. He's using a new iPhone SE and has a recently renewed sim only contract. We have tried toggling with automatic network selection and also switching idata.o2.co.uk to mobile.o2.co.uk wi...

Resolved! Wifi calling on Samsung A50

Hi I can't seem to setup wifi calling on my samsung A50I signed in to o2 app and it tells me how to setup wifi calling. I go to device details but there isno option to turn it on. It just keeps on sending me in a loop. ThanksMark Ridgway

Resolved! Am I able to get my phone unlocked by o2?

My son recently gave me his old phone from a contract he previously had with o2, he completed the contract and now has a new contract with a new phone. When I put my Vodafone sim into this phone it says it's locked to o2, is it possible to get this u...

tsl-1970 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos