Get tech support for your O2 issues

Resolved! Data won’t work abroad unless I connect to WiFi

Hi my mobile data will not work abroad unless I connect to wifi - I have data roaming on. Is there an automatic bar on some accounts and if so is there an easy way to contact O2 to get them to remove it? (I’m going round in circles on the help and su...

Resolved! A52s

Hi, can i retrieve deleted voicemail messages on my A52s? Thanks in advance.

Resolved! keep old number

hi 2 weeks ago virgin changed my sim ,keep getting on phones and waiting an hour to get diconnected or run out of time ,then today got transfered to whatsapp ti says shut at 7pm,i have done the keep old number in my o2 account and keep getting email ...

Resolved! Third party discount - where can I check this has been applied?

Hi, I just ordered a new Google Pixel 6 on O2 via Uswitch and the 24 month tariff was discounted from £48 per month (for 250 gb) to £30 per month (no upfront cost either as that was discounted too). However, I can't see any mention of the discount on...

Resolved! Cancel contract before end of 14 days

Phone number needed please to cancel contract before end of 14 days.

Resolved! No signal, battery not charging and warning that battery is overheating. This has been going on for

I contacted Tech Support last week with a problem of no receiving or sending calls/messages. I was told a mast was down yet my neighbours on O2 are having no problem. I went to O2 shop who swapped my sim and still no signal. The person who dealt with...

Resolved! Sims

I have 2 phones on my account. Both new today. One sim won’t register and thr other wont let me make calls

Resolved! 3GB free data for topping up not showing up

I have been getting texts from O2 telling me to top up by 10/5/22 with £10 or more to receive 3GB of free data good for 30 days. I topped up with £10 this morning but cannot verify whether I have received the free data. I have tried sending BALANCE t...

Resolved! Samsung Z Flip 3 cracks on the fold

I have just spoken to a couple of agents at the call center who couldn't be any less helpful so I thought I would ask here and see if anyone had any insight. I have had my Z flip 3 for about 7 months and have been extremely careful with it. There is ...

Faulty phone.

Hi I brought a phone online when it arrived the camera is not working properly and when I speak to someone the phone goes dead I couldn't turn it on or off so I had to hold the restart button before I could get it back on so I telephoned the customer...

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