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Forum Posts

O2 & cctv

Has anyone had any issues with O2 blocking cctv images/notifications to the camera app on their phone? Ever since I received my sim from O2 in march I've had issues with my home cctv. My broadband is fine and working.

Cantona_7 by Level 1: Joiner
  • 719 Views
  • 5 replies
  • 0 kudos

Resolved! Old number transfer to O2

Hi. How long does the above usually take? I gave my PAC to O2 when ordering the sim. The sim arrived today, but I have not heard anything about my number transfer yet. Thank you.

Alenas22 by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

I am a new customer and chose O2 because it had good coverage both inside and outside in my area. I either get no signal or one bar and can hardly use my phone. I found a telephone number and reported it and they sent me a new sim but it is still the...

pjaycuk by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos

apple watch data plan

I cannot connect my data plan to my apple watch, I keep getting error 04. Can anyone help?

Resolved! Payment of bill

Hi ive just got a text saying due to my bill being paid, we will now be switching off incoming calls. I paid this on Thursday evening and are still waiting for my device to be put back. the ref for the payment is 36939167 many thanks

Kirsty95 by Level 1: Joiner
  • 404 Views
  • 2 replies
  • 0 kudos

Data Roaming Problem

Hi @O2Lisa and @megjess, I purchased two payasyougo 30 day 100 GB roaming SIM cards for my travels in Europe. The first SIM card had no problems and worked perfectly however when switching SIM cards I now cannot connect to 4G/3G/2G. I have tried all ...

Tahlia by Level 1: Joiner
  • 456 Views
  • 2 replies
  • 0 kudos

Resolved! Network issues in da14 5bl

Reported issues with data/signal in Da14 5bl almost 2 weeks ago...was told they were fixed...they aren't...signal is rubbish and data non existent...cant even run a speed test...can you look into this before I start looking elsewhere...this is gettin...

TomcatUK by Level 1: Joiner
  • 318 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting for a new card

Hi I’m overdue to pay for my contract reason being iv had to order a new card and I’m waiting for it to arrive in the post,iv received notification saying it needs to be paid or I’m being charged extra but I can’t find anywhere to let them know I can...

Raphael1 by Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos

Resolved! I have purchased a Nokia 215 from O2 which arrived today. It will not connect to the internet.

My Nokia 215 will not connect to the Internet or Facebook. It comes up with error. I have two pay and go sims in the phone which allow me to use the Internet. Any ideas how to solve this please. When I click on the Internet icon it says failed to con...

David726 by Level 1: Joiner
  • 1504 Views
  • 2 replies
  • 0 kudos

Resolved! Broken mast

Every week since february i have had a message saying O2 are fixing our local broken mast near CT17 9LL. My phone is great elsewhere, but lousy at home where i mainly work!! My mobile is my main work phone number. I can connect the phone via wifi but...