Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Talking to a human!!!

Has the ability to talk to an O2 advisor/Guru now completely gone??? So frustrating, time to change maybe

GeordieD by Level 1: Joiner
  • 2229 Views
  • 4 replies
  • 0 kudos

Resolved! Wifi Calling

Hi, I am trying to set up wifi and 4G calling on my iPhone 11. In the settings when I try to toggle this on I receive the message "To allow Wi-Fi calling on this account, contact O2". Although, on MyO2 it is displayed that Wi-Fi calling is on, I am u...

FinnF by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

No reception

I have complain about ur service I am new customer and when I revived my sim I checked it was 4G sim and call back O2 and they said sorry it was mistake we will send new Sim 5G and she said last week we will send it to u and nearly one weeks snd I di...

Maria22 by Level 1: Joiner
  • 501 Views
  • 3 replies
  • 0 kudos

Resolved! Data is very slow and cutting

The data network in Tottenham is very slow, and occasionally cutting. The mobile antenna is down for a couple of weeks already and no one attending to fix it.

Charlie33 by Level 1: Joiner
  • 1050 Views
  • 3 replies
  • 0 kudos

Resolved! Issues when chatting

My phone keeps cutting out during conversations. So I would loose words in the middle of sentences.

Resolved! Galaxy Z fold 4

This was meant to be a free gift, I see in My 02 account it's £45 a month, if this is correct I don't want it

GILL22 by Level 1: Joiner
  • 848 Views
  • 5 replies
  • 0 kudos

iMessage problems since porting number

Hi,I had my number ported from 3 to o2 on Friday and like many from what it seems, I’ve not been able to activate iMessage & FaceTime with my phone number since, was working perfectly fine until port day. Have tried every single idea I can find onlin...

Sard28 by Level 1: Joiner
  • 1642 Views
  • 4 replies
  • 0 kudos

Resolved! Can't find what phone I have

When I look on settings it says device:cph2145 oppo I want to buy a phone case but when I search this phone it comes up with x3 lite and I don't know what phone I have. I have been unable to reach O2. Been struggling awhile and at my wit's end

Help32- by Level 1: Joiner
  • 726 Views
  • 3 replies
  • 0 kudos