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Resolved! SIM 1 not provisioned

I have just been abroad and used a second SIM out there for data, retaining my UK SIM for calls and texts. A few days ago, I started receiving a message saying SIM1 not provisioned - for no apparent reason. I need that SIM to receive texts or calls w...

LeahW by • Level 1: Joiner
  • 878 Views
  • 3 replies
  • 0 kudos

Resolved! My o2 app

I’ve tried my O2 app account for 3 years when I purchased the phone. I still get a notification that tell me to wait 48 hours before I try to log in? I want to access the O2 app to to view my bill as it increases every year without being notified tha...

Caitlyn1 by • Level 1: Joiner
  • 388 Views
  • 1 replies
  • 0 kudos

Resolved! Why they take my money fo

Has anyone else’s account taken money but then gave nothing in return?? Like they asked for £35.99 for a upfront payment for a phone and offered nothing for me lol. I just want a refund now

Hiejdndi by • Level 1: Joiner
  • 361 Views
  • 1 replies
  • 0 kudos

Resolved! Text issue

I changed my sim on O2 last week but when I text someone it shows them the old number of the sim before my number was moved over. Not showing my number

Rib23 by • Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

Resolved! ebay and paypal are failing to text a code to my mobile

I am at my wit's end because all day I've tried to log in to both sites (on a windows PC) but they demand 2-step verification but when I press the button for them to send a text it's not appearing on my phone at all. They have my correct mobile numbe...

duns123 by • Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Sim

Just got a new phone I can’t get my sim out of my old phone its stuck

Elaine_ by • Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! O2 coverage

Hi, I have recently noticed a significant dip in my mobile data network performance.more often than not despite having 4g coverage and a reasonable signal I am unable to connect to the internet/emails/downloads etc.My performance is also worse than o...

Anniepr by • Level 1: Joiner
  • 538 Views
  • 2 replies
  • 0 kudos

Resolved! Mobile number

I have just joined O2 and have kept my mobile number which was transferred yesterday, today it has reverted back to the number O2 has given me?

Resolved! No signal

My phone has suddenly stopped getting a signal in France

Lizzie22 by • Level 1: Joiner
  • 976 Views
  • 1 replies
  • 0 kudos
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