Get tech support for your O2 issues

Resolved! Bolt on not reflecting

Good day…Ordered and paid for a bolt on to my current data yesterday… this cost £12 pounds which was taken by O2 gladly. However my benefit of 3GB of data has not been allocated to my bundle!when will this reflect and be corrected? If it isn’t done t...

Resolved! Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific)

I have seen this offer on hotukdeals,Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific). I just want to know if it is legit. How would I add it to my O2 account. I had Disney Plus before and if I add it o...

Resolved! signal

having terrible signal issues and have been for a few weeks. My signal has low bars or the connection has been bad. My daughter is o2 Alsop and she is picking up 4g etc and I'm not in the same place. I feel like I'm sitting on low bars or bad lines i...

Phone cuts out after 1 ring

My Samsung A52 cuts out on incoming calls, vibrates only once?

PAYG - can't make/receive calls

Hello people.Two PAYG sims, one on old 'classic' tarrif, one on the new 'big bundle'.(Both have credit) Currently abroad.Since yesterday (that I noticed)I can receive SMS, but not send (not delivered)Cannot phone out (call failed)Calling the number f...

Credit file referrals team.

On 24/8/22 I tried to purchase two lines from Mobile Phones Direct - both went through immediately. I rang Mobile Phones Direct on Tuesday 30/08/22 to question why the second phone had not been delivered. I was advised to contact yourselves quoting t...

Resolved! Keypad

Hi I don't know if this should be placed here when I go to touch my phone to take a picture I have to tap the touch screen a few times for it to work is there anything I can do to fix this

Resolved! Signal Blackout in Edinburgh for Over a Week

There has now been a signal blackout for over a week with no clear indication of what is happening or when this is going to be resolved. This is shocking customer service and I teach branding & brand communications at Uni! I have had students in for ...

Resolved! Bar on Pay as You Go Sim Card

Dear O2 Community, I received a text message on Thursday morning that my sim card has a bar on it and I can't make phone calls, send text messages, and can't use my data. I can't call customer service as I can't make phone calls with my Sim card. I w...

Resolved! Help number has half ported to o2 from ee

HiMy number should have ported today from EE to O2.when I call my number I wish To keep, it says welcome to the O2 messaging service As if it’s moved over. However, my temporary O2 number is still in use. I’ve tried turning the phone off and changing...

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