Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Free chromebook issues

Has anyone had this issue and had it resolved? I purchased a Samsung galaxy s21fe 5g device on 11/08. I was given a link to apply for a free chromebook on the Samsung promotion website. However I have had my claim rejected, the reason being that my p...

Crissy85 by Level 1: Joiner
  • 749 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to make or receive calls since porting

Ported from Tesco Mobile on 9/8/22.Able to text and use 4G mobile data, but unable to make or receive calls. It is not a geographical issue.When trying to place a call says invalid number or server error. When somebody tries to call me voice message ...

SN22 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos

Flight mode

I cant turn off flight mode, this issue has occurred since I did an update

Brett13 by Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

phone network canada

My phone does not pick up a partner network in Halifax Nova Scotia. Who is the partner so I can try manual setting?

Resolved! Iphone 8 security locked out

My iPhone 8 has triggered unsuccessful pin in my bag and security blocked /locked out. How do I get back on my phone??

KelST by Level 1: Joiner
  • 478 Views
  • 3 replies
  • 0 kudos

Resolved! People can not contact me. Files dropped!!!

Dear O2 Team, I have full 4G cover, mobile data and can call anyone I like. However, some people are not able to contact me. I have had this 2 times before and it got resolved. The engineer said that my "files dropped" and he fixed it within minutes....

Mof by Level 1: Joiner
  • 920 Views
  • 3 replies
  • 0 kudos

Resolved! Iwatch 7 cellular

Hey trying to connect new iwatch 7 cellular to airplan, signed up yesterday contacted o2 who pushed me onto Apple which was no help. Paid airplan got message ready to set up but when I go to set up mobile data it just. Says “something wrong try again...

Sharing by Level 1: Joiner
  • 886 Views
  • 3 replies
  • 0 kudos

Data roaming in France

I am travelling in France and my iPhone is on roaming. I have a monthly contract with 15G data. My phone finds a network but only shows 3G which doesn’t allow me to use maps or connect to the internet. Please can you help. Is there a block on my data...

J-P-H by Level 1: Joiner
  • 1058 Views
  • 3 replies
  • 0 kudos