Get tech support for your O2 issues

Resolved! Internet down for 2 weeks - is dongle best solution?

My internet is going to be down for 2 weeks before new one installed. I still need to download and upload files for work during this period. Is getting a dongle the best solution? I've looked at prices on this site but want to check. Do I still need ...

Resolved! Terrible service

So I have just joined o2 after checking coverage in my area and having it confirmed in a chat session that the signal would be good. Upon getting the data sim I noticed that the signal was a bit unstable and going from 8 mbs to 22 mbs. On further inv...

Resolved! link

how i link my active2 watch to my phone number

No 4g whilst abroad. iPhone

Hi. My son is currently in Portugal and can’t get 4g internet access. He’s turned on data roaming and turned phone off/on. Any help would be appreciated. TIA

Resolved! Is there anyway to talk to customer service?

I tried the 202 number and was given false information so that was a waste of time! What happened to the tech gurus that you used to be able to speak to? I got a new S21+ at the end of May 2021 and it had a couple of niggling faults develop shortly a...

Resolved! Set up

Help to set up iPad email that is connected to my iphone

Resolved! No Service while cancelling my contract

Hi, Today I contacted O2 via calling 202 to cancel my contract. The customer support lady read me the relevant text and then put me on hold "for a second". While being on hold the line broke up and since then I have No Service, can`t login to my O2 a...

Resolved! Internet in turkey

I’m going to Turkey next week, how do I go about using my data without huge charges

No or very little signal

I check daily it says an engineer probably knows about it ha! This has been going on for months now! But nothing has been done. Now 02 is saying do I want more data as I’m constantly on 4g all the time!! Fed up is not the word!! If I go out I have be...

Resolved! Fraud

Hi, can someone help me on how do I get in touch with O2 fraud team? My account was broken into on 03/10/21 and two phones were ordered. Luckily I spotted on time and both phones were returned to O2. The problem is that my contract was also changed s...

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