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Forum Posts

Resolved! STORAGE ON A HUAWEI Y6 2018

Help, I keep getting 'insufficient storage' messages on my phone. I only have 5 photos on it, no gaming apps, just WhatsApp. I have cleaned, defragged what else can I do?

JopalK9 by Level 1: Joiner
  • 710 Views
  • 1 replies
  • 0 kudos

Resolved! Temporary number issue on iPhone 13 after porting

Recently Ported over my phone number of some 25 years or more to O2 from Virgin MediaMy O2 account shows my Ported number, however, I keep getting messages that tell me this number will be used for imessage etcWhen i go into settings the temporary Si...

Tezx by Level 1: Joiner
  • 2377 Views
  • 3 replies
  • 0 kudos

Resolved! Bolt on not reflecting

Good day…Ordered and paid for a bolt on to my current data yesterday… this cost £12 pounds which was taken by O2 gladly. However my benefit of 3GB of data has not been allocated to my bundle!when will this reflect and be corrected? If it isn’t done t...

Davevdb1 by Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific)

I have seen this offer on hotukdeals,Disney+ Plus free for 3 months on O2 - text "DISNEY3" to 21500 (Possibly Contract only specific). I just want to know if it is legit. How would I add it to my O2 account. I had Disney Plus before and if I add it o...

Resolved! signal

having terrible signal issues and have been for a few weeks. My signal has low bars or the connection has been bad. My daughter is o2 Alsop and she is picking up 4g etc and I'm not in the same place. I feel like I'm sitting on low bars or bad lines i...

Laureng18 by Level 1: Joiner
  • 498 Views
  • 2 replies
  • 0 kudos

PAYG - can't make/receive calls

Hello people.Two PAYG sims, one on old 'classic' tarrif, one on the new 'big bundle'.(Both have credit) Currently abroad.Since yesterday (that I noticed)I can receive SMS, but not send (not delivered)Cannot phone out (call failed)Calling the number f...

Sen-Baz by Level 1: Joiner
  • 1903 Views
  • 7 replies
  • 0 kudos

Credit file referrals team.

On 24/8/22 I tried to purchase two lines from Mobile Phones Direct - both went through immediately. I rang Mobile Phones Direct on Tuesday 30/08/22 to question why the second phone had not been delivered. I was advised to contact yourselves quoting t...

Caerau13 by Level 1: Joiner
  • 12056 Views
  • 14 replies
  • 1 kudos

Resolved! Keypad

Hi I don't know if this should be placed here when I go to touch my phone to take a picture I have to tap the touch screen a few times for it to work is there anything I can do to fix this

Pipstop78 by Level 11: Motivator
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! Signal Blackout in Edinburgh for Over a Week

There has now been a signal blackout for over a week with no clear indication of what is happening or when this is going to be resolved. This is shocking customer service and I teach branding & brand communications at Uni! I have had students in for ...

GaryL1966 by Level 1: Joiner
  • 745 Views
  • 3 replies
  • 0 kudos