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Resolved! iCloud backup has jammed my phone

Was using iCloud for first time yesterday. Doing a back-up process (photos and contacts mainly).During process my phone jammed on the Apple Logo and blocked phone and I am unable to do anything with my phone. It is stuck on the logo. I read instructi...

ICB by • Level 1: Joiner
  • 681 Views
  • 4 replies
  • 0 kudos

Resolved! Spends cap

I want to change my spends cap please without going through customer service

Kandie39 by • Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! unlocking my phone

i requested my iphone to be unlocked on 12th October 14.21 x i was told my request had been placed and it would take 72 hours x I'm now 102 hours later and still waiting for word x any advice would be appreciated x

Resolved! Calls

I have a samsung galaxy a53. Sometimes when I call someone or someone call me, I can not hear the person on the otherside so have to disconnect the call and call them back. This is happening quite a bit

Rajakam by • Level 1: Joiner
  • 441 Views
  • 1 replies
  • 0 kudos

Resolved! Add additional sim only to my o2 account

it may seem simple… I have a main account with 3devices/ 3 plans. I also have another account (different email address) that is a sim only started with a Volt offer. I want to add this sim only to my main account. I’ve tried to change username to mai...

Liam1812 by • Level 1: Joiner
  • 1858 Views
  • 5 replies
  • 0 kudos

Resolved! Syncing a Samsung Watch4 to mobile

Looking to add a Samsung Watch4 to my account but would like to link it to my current mobile number so I can sync my apps and contacts on my Samsung S20. Is this possible?

Resolved! No service

I have had zero service since yesterday and I am concerned this is something to do with the additional SIM card I recently purchased on my account for my son. Is there a possibility that my number has been replaced by the additional sim??

JWilson by • Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Resolved! Network Signal UB10

Hi, I have moved to a new property and found I don't have any network signal. There seems to be a mast down in the area. Can you please advise how long this will take to be resolved? Else, I will need to switch to another network as I am missing impo...

Nik89 by • Level 1: Joiner
  • 1566 Views
  • 8 replies
  • 1 kudos
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