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Forum Posts

Resolved! Stop text from 02

I'm getting free texts from 02 about missed calls. I want to stop the texts as I've noticed the numbers I've blocked are showing as missed call.Please can the text be stopped.

Margern by Level 1: Joiner
  • 1521 Views
  • 2 replies
  • 0 kudos

Resolved! Signal in Lichfield is just appalling!

Why is the O2 signal in Lichfield so appalling! I barely get 4G anywhere in the city, and in Darwin Park I cant even get phone signal. What a complete waste of money! Surely someone must be aware of this and working on it. Please advise.

Alan14 by Level 1: Joiner
  • 1323 Views
  • 2 replies
  • 0 kudos

Can’t make or receive calls

Long story. Apologies in advance had a contract with o2 for over 15 years. Added an Apple Watch on same number a few years ago. No issues. Then a year ago I looked into an upgrade. I was happy with my phone so decided a new iPad would be kinda nice. ...

Bigbear1 by Level 1: Joiner
  • 1024 Views
  • 5 replies
  • 0 kudos

Weird texting

I had a miss call from my wife so I texted her what’s up and a random person replied?? It was under my wife’s profile card so it can’t be a mistake!! What’s going on and please no stupid replies, it’s kind of weird and seriously worrying

faborson by Level 2: Apprentice
  • 517 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch mobile data settings

Changed my watch 2 weeks ago and can’t get mobile data set up . Keeps getting error 14

aki by Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Resolved! First time o2 user. What completely useless customer support.

I already feel like leaving o2 and I've not even received my SIM yet! My phone needs a second SIM [eSim], o2 support eSim, thought great they'll do. Haven't received my sim yet, but looking on the help pages under how to request a eSim. In store or c...

Shep47 by Level 1: Joiner
  • 1361 Views
  • 2 replies
  • 3 kudos

Resolved! Not able to Send Texts on New Samsung A 13 Phone

Just got a new Samsung A13 which is an upgrade from a very old Huawei phone so having to get use to new phone. First problem was sim from old phone was too big so phoned O2 and they sent me a nano sim put that into new Samsung and managed to get the ...

Calls on Galaxy Watch 5 Pro LTE

I have a Galaxy Watch 5 Pro LTE. I went to an O2 shop and added a line for it. After several failed calls to 202, a visit an O2 shop, various attempts, and internet searches I managed to get calls on the watch when the watch is not connected to the p...

Loblyk by Level 2: Apprentice
  • 2618 Views
  • 7 replies
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Resolved! My O2 esim not working

Hello i just purchased a new iphone 14 pro from O2 on contract , i previously had an esim from O2 on my 11 proso when i purchased my new phone i also took an esim card for the same number from the O2 store as i had lost the previous one now i have ad...

MK63 by Level 1: Joiner
  • 1174 Views
  • 1 replies
  • 0 kudos

Resolved! Calls outside the UK

I am currently outside the UK in Europe but when trying to dial the UK using the 44 prefix I can get no service which would suggest that I am being blocked making calls outside the UK. I’m on a standard airtime and data tariff and well within my allo...

NOF by Level 1: Joiner
  • 488 Views
  • 1 replies
  • 0 kudos