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Forum Posts

Personal hotspot suddenly not working

Hi basically having the same problems as this forum https://community.o2.co.uk/t5/Tech-Support/Hotspot-not-working/td-p/1489532 moving house so my internet has gone - went to use my hotspot a week ago and it was fine, then 5 days or so ago it would i...

LydiaC05 by Level 1: Joiner
  • 836 Views
  • 2 replies
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Resolved! Appalling signal indoors

I live in a city that has supposedly got excellent 4G and voice coverage but I consistently cannot make a call in my house without it dropping out.This has reached a level where there is no point trying to make a call as the person on the other end c...

RedWeasel by Level 1: Joiner
  • 2006 Views
  • 8 replies
  • 0 kudos

Resolved! iPhone 14 keeps crashing

My new iPhone 14 pro has crashed about 4 times since I got it a week or so ago (freezes Lock Screen and time). At first I was able to reset it using the specific iPhone 14 reset, but now it won’t reset unless I charge it for a length of time. Do I ju...

AJB1 by Level 1: Joiner
  • 560 Views
  • 1 replies
  • 0 kudos

Resolved! Mobile data

Why is my mobile data not accessing Internet on my phone? 

Mobiled by Level 1: Joiner
  • 467 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra - Data plan issue - Error code 14

I have just purchased an Apple Watch Ultra directly from Apple as a replacement for my Apple Watch Series 6.I have set everything up with no issues except for the Mobile Service. I have had the cellular version of the watch ever since O2 enabled it w...

Resolved! Calls merging

Hi has anyone had a problem with calls merging I am a night worker and use it to talk with friends and make the night enjoyable it started last Thursday when it all stopped but I have tried calling 2 family members and it was working but night time I...

Evotim by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Cellular Apple Watch Ultra

Hi i have just purchased a Apple Watch ultra though 02 with a extra £5 per month data charge . I am having problems using the watch standalone phone functions ( ie when my Apple phone is not with me ) if someone calls my number it just goes to answer...

Ziggy2 by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Wifi calling - intermittent silence

I've had wifi calling working perfectly til I switched from Virgin Mobile to O2 Volt. Now calls over wifi calling cut in and out intermittently - silence for several seconds both for me and the person on the other end of the call. It's now unusable w...

jemmo357 by Level 1: Joiner
  • 1420 Views
  • 7 replies
  • 0 kudos