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Forum Posts

Apple Watch Ultra - Data plan issue - Error code 14

I have just purchased an Apple Watch Ultra directly from Apple as a replacement for my Apple Watch Series 6.I have set everything up with no issues except for the Mobile Service. I have had the cellular version of the watch ever since O2 enabled it w...

Resolved! Calls merging

Hi has anyone had a problem with calls merging I am a night worker and use it to talk with friends and make the night enjoyable it started last Thursday when it all stopped but I have tried calling 2 family members and it was working but night time I...

Evotim by Level 1: Joiner
  • 484 Views
  • 1 replies
  • 0 kudos

Cellular Apple Watch Ultra

Hi i have just purchased a Apple Watch ultra though 02 with a extra £5 per month data charge . I am having problems using the watch standalone phone functions ( ie when my Apple phone is not with me ) if someone calls my number it just goes to answer...

Ziggy2 by Level 1: Joiner
  • 477 Views
  • 1 replies
  • 0 kudos

Wifi calling - intermittent silence

I've had wifi calling working perfectly til I switched from Virgin Mobile to O2 Volt. Now calls over wifi calling cut in and out intermittently - silence for several seconds both for me and the person on the other end of the call. It's now unusable w...

jemmo357 by Level 1: Joiner
  • 1419 Views
  • 7 replies
  • 0 kudos

Resolved! Set up Wifi calling not working on my 02 or phone settings

I have a Xiomi Poco x3 and am trying to turn on wifi calling however it doesnt seem to be allowing me to turn it on in my o2 and so isnt showing as an option in my phone settings. I have a sim only pay monthly contract

Signal Issues

Hello, I've checked O2's coverage checker and it is saying that the signal is good for outdoor and indoor use. Although my phone (Samsung Galaxy Note 10 Plus 5G) is barely getting 1 bar of signal and an "E" instead of 4G... I've tried resetting my ph...

Oli1053 by Level 1: Joiner
  • 784 Views
  • 5 replies
  • 0 kudos

No signal

I moved house 8 months ago and I can’t get a reception in my house or in the surrounding areas. Is there anything I can do?

KBattye by Level 1: Joiner
  • 602 Views
  • 4 replies
  • 0 kudos

Resolved! Lost sim

Hi I need a new sim and new number as iv lost my sim and I would also like to change my payment date as my pay days have changed