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Forum Posts

Resolved! Payment

I just topped up my phone £30 and i got a text saying o2 have took £15 off but it’s took the 30 out my bank and I have a 15 bundle?

Resolved! Is there an adapter from a male i-OS to a type C female

I have been given a standing charging port for either apple and/or android type c phone, watch and buds but the buds, the charge point is for i-OS only. Is there an adaptor that I can get that would allow me to charge my Samsung buds using the i-OS? ...

TracyD by Level 1: Joiner
  • 334 Views
  • 1 replies
  • 0 kudos

Resolved! iCloud backup has jammed my phone

Was using iCloud for first time yesterday. Doing a back-up process (photos and contacts mainly).During process my phone jammed on the Apple Logo and blocked phone and I am unable to do anything with my phone. It is stuck on the logo. I read instructi...

ICB by Level 1: Joiner
  • 610 Views
  • 4 replies
  • 0 kudos

Resolved! Spends cap

I want to change my spends cap please without going through customer service

Kandie39 by Level 1: Joiner
  • 330 Views
  • 1 replies
  • 0 kudos

Resolved! unlocking my phone

i requested my iphone to be unlocked on 12th October 14.21 x i was told my request had been placed and it would take 72 hours x I'm now 102 hours later and still waiting for word x any advice would be appreciated x

Resolved! Calls

I have a samsung galaxy a53. Sometimes when I call someone or someone call me, I can not hear the person on the otherside so have to disconnect the call and call them back. This is happening quite a bit

Rajakam by Level 1: Joiner
  • 404 Views
  • 1 replies
  • 0 kudos

Resolved! Add additional sim only to my o2 account

it may seem simple… I have a main account with 3devices/ 3 plans. I also have another account (different email address) that is a sim only started with a Volt offer. I want to add this sim only to my main account. I’ve tried to change username to mai...

Liam1812 by Level 1: Joiner
  • 1709 Views
  • 5 replies
  • 0 kudos

Resolved! Syncing a Samsung Watch4 to mobile

Looking to add a Samsung Watch4 to my account but would like to link it to my current mobile number so I can sync my apps and contacts on my Samsung S20. Is this possible?