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Forum Posts

Spam texts

Hi please allow amazon to contact me as they are not spamming me

Hillo by Level 1: Joiner
  • 107 Views
  • 1 replies
  • 0 kudos

Internet stopped working

Hi,I came to the Saudi Arabia and my internet stopped working since yesterday around 12pm

AdilSari by Level 1: Joiner
  • 134 Views
  • 1 replies
  • 0 kudos

Placed order 8 days ago.

Not received my New Device and SIM card.My Account has been activated and my number transition over. Awaiting Courier pickup is the same message I'm getting from DHL! Something is very wrong, I have no device and no form of contact for 5 days now. Pl...

Curts74 by Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

Number Port Problems - Ongoing for 5 months

Hi everyone, Apologies this is going to be a long one. My husband had his number and mine on an EE contract, the signal was appalling so we had no choice but to find a different provider. In July 2024 my husband text 65075 to get his pac code and por...

Edwina by Level 1: Joiner
  • 289 Views
  • 5 replies
  • 0 kudos

o2 included me in the monthly plan without asking me

hello my problem is very simple i bought a sim card through o2 and then i loaded a balance of 10 pounds onto it. my only purpose was to pay as i use and i did not want to switch to a tariff. nobody even asked me. but after loading o2 enrolled me on a...

selimacar by Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Error Code 14 trying to use Data plan with apple watch

Hello. I have had two apple watches from you an ultra for me and a series 8 for my wife. We have had these well over a year and the data never has worked on them. We have tried unpairing the watches and setting them up new but had no luck. I have con...

Website error when joining O2

There appears to be an error when purchasing a new contract phone from the O2 website.I have been trying this for two weeks, and when i reach the part of eligibility i receive an error, "there was an issue" and it requests me to try again but the iss...

JohnDoe by Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos

O2 e-sim swap

Hi thereI recently discovered the 'convert to esim' button on my iPhone's settings. So I was curious and clicked on it. For the next 5 mins, my phone was spinning and said 'Activating E-Sim', and then I was greeted with the message saying 'E-Sim will...

binukm by Level 1: Joiner
  • 356 Views
  • 7 replies
  • 0 kudos

New sim

I have 2 new sim cards with different packages on how do I know which is which cause I don't want to put the wrong sim in