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Resolved! Apple watch

I bought an Apple Watch in February. It is an SE cellular. I am trying to purchase a tariff so I can use the watch without carrying my phone. I started this process in February and have still not been successful.I have have made many calls to O2, bee...

Resolved! Port failure

Hi there, My port was booked for yesterday. - My old number has gone off (it says number not recognised when someone calls it) - temp number is normal (continuously switched on and off but no switch) Any ideas?

Service abroad

Please help I can’t use my phone in ITALY and have an unwell pearent I need to make calls no lady can call in either

Resolved! Contacts coming up as Unknown callers randomly

Hi my phone has started displaying a contact as an Unknown caller when they ring me about 80% of the time now! I've checked all phone settings and they seem fine, done a soft reset on phone but nothing really helps! My Question is could this be a 02 ...

Resolved! Active sim card

Can you help me active my sim card if I dont have the old sim card and I cant make a swap

How do I claim the £100 voucher that came with my watch?

How do I claim the £100 Amazon voucher that came with my watch?

Resolved! Historic Call Records

I need to prove that I called someone in 2018 (work related) but don’t know how or if I can access my personal iPhone records from that long ago. I have looked online and the records only seem to go back to the 2020. Can anyone help? Do you think O2 ...

iMessage/FaceTime not activating after port, OTP/Confirmation Texts not received (PAYG)

Morning, I appear to have a number of the issues others have experienced following porting of my number: iMessage will not activate, FaceTime will not activate, and yesterday a new issue became apparent in that I am not receiving some confirmation 2F...

Apple Watch 112 code

I cannot use my Apple Watch in cellular. I follow the set up in the Watch app but I keep getting an 112 code. O2 refuse to help. I’ve tried everything but they keep telling me to click on set up mobile data! Which I have. I can’t sign it to select an...

New to O2 and Oppo Find

I'm new to O2, having been with Vodafone for many years. My company phone is O2 however so I do have familiarity with the network. I bought two Oppo X5 pros for my wife and I a few months ago and have had nothing but issue, much of it can be resolved...

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