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Forum Posts

Resolved! Message to reinstall SIM card

Since moving to O2 I have had to take the card out and put back in. Never had this before. This morning my phone wasn’t working until I repeated this. Can anyone help?

Cje75 by Level 1: Joiner
  • 379 Views
  • 1 replies
  • 0 kudos

Apple Watch error code 14

@O2Sarah- Hi I was looking for some assistance with my Apple Watch and Error Code 14. I had to perform m a factory reset in my phone and now I cannot connect my watch to the data plan. I have tried all suggested steps I have found online but none whe...

Date

The date on my home screen is stuck on the same one.

JOLIZ10 by Level 1: Joiner
  • 384 Views
  • 2 replies
  • 0 kudos

Text message error notification

Whenever I send a text message I get a notification saying “message failed to send” but 9/10 times the recipient responds to the text showing it has been delivered. Attempting to resend the text appears to send it again but I still get the same failu...

Brodie_99 by Level 1: Joiner
  • 1078 Views
  • 6 replies
  • 0 kudos

Resolved! Cannot access voicemail abroad - tried to o2 guide

I'm in Romania, and I cannot access my voicemail. I've dialled 901 - call ended. I've dialled 1780 - call ended (no follow-up text). I've dialled the other number on the O2 voicemail guide and it said 'your number does not meet the criteria for this ...

Abbey15 by Level 1: Joiner
  • 570 Views
  • 1 replies
  • 0 kudos

Resolved! O2 MIFI dongle

I got an o2 MIFI dongle in 2016. I am travelling to South Africa next year - can I use it there? Does it need to be unlocked?

Avri by Level 1: Joiner
  • 510 Views
  • 2 replies
  • 0 kudos

Apple Watch 8 still no cellular connection!

I added cellular to my plan when setting up my series 8 Apple Watch . It’s still saying activating on the iPhone watch app after 3 days ! Have spoken with O2twice . Guy today said he will reset sim . Nothing changed yet. Messaged O2 got a useless res...

JSlack by Level 1: Joiner
  • 937 Views
  • 4 replies
  • 0 kudos

Data roaming

In Tenerife, my data roaming is working, but my daughters on the same account isn't working. Why would this be?

IzzyC by Level 1: Joiner
  • 574 Views
  • 3 replies
  • 0 kudos

safe mode removal

i have accidentally got safe mode on my phone & wish to remove it