Get tech support for your O2 issues

Resolved! Data or calls?? Galaxy watch5 pro. HELP!!

Hi guys Happy New Year to all. I'm really confused I've had so many different blogs from people about how to set up my Samsung galaxy watch 5 Pro with O2. I have a new EE sim on the phone I have any SIM on the watch both have been activated and on th...

Resolved! Finding the detail of how many texts I have sent and how many minutes I used

HiWhere do I find the detail of how many texts I have sent and how many minutes I have used when my current packag is for unlimited useage ?? thanks A

Resolved! Using O2 E-sim roaming in Europe

Dear Team,I have just ordered an O2 E-sim for my phone. But before activating this I want to find out if this would work for using internet and calling whilst roaming in Europe. As going through the forum there are mixed replies with some saying it d...

Samsung S21 stuck in recovery mode

Hi, can anyone help with a Samsung S21 stuck in recovery mode? I've tried numerous combinations of Power/Up/Down buttons but it just hops between 2 screens, one saying 'Can't load Android system' and giving 3 options (Try again/Factory reset/View rec...

Resolved! Live chat with 02

How difficult is it to get through to live chat been trying 3 days

Email Attachment issues over O2 4G and Zen Internet

Good afternoon,I am about 7 hours into one of the most infuriating IT issues I have had in years and all parties are pointing the finger at the other and denying all/any responsibility. What happens is this: If I try sending an email from my Zen host...

Port request

I submitted a port request to keep my old number on the 28/12/22 at 15.00 The information on O2 website said submitted before 17.00 it will take 24hrs.HIt's now the 31st and I have no phone line. My old line is also dead. I am Military and on standby...

No signal

Hi, I haven't got any signal on my phone, I have turned it on and off. Updated it and also used your signal area thing and that's says its fine. I've had no signal since yesterday please help

O2 Netgear Nighthawk M1 mobile router

Hi, I recently got the above mobile broadband as the only wired boardband available in my area is 3mb at the moment. The o2 is unlimited data and goes to 50mb but any time I login to a online game like New World it will not connect.. Any way to allow...

Number transfer

@O2Sarah I have requested my number from gif gaff to be transferred to my o2 contract, I have filled the form out a few times and rang yesterday and was told it would be transferred by 6pm today, however it’s still not done, is there any issues with ...

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