Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Apple Watch Ultra - Unable to set up cellular connection

For the last two weeks I have been trying to set up a cellular/data connection with o2 on my Apple Watch Ultra. Every time I select set up mobile service from the Apple Watch app on my iPhone I get error code 106. Have spoken to 202 multiple times an...

Buz52 by Level 1: Joiner
  • 1451 Views
  • 4 replies
  • 0 kudos

Apple Watch series 8 won’t connect to mobile service

Nearly a month ago I moved from Tesco mobile to o2 so I could get an Apple Watch cellular. I ported my number over and waited until this was fully complete before setting up the Apple Watch I had purchased in the store. During the setup I was met wit...

Rebecca13 by Level 1: Joiner
  • 927 Views
  • 2 replies
  • 0 kudos

Iwatch data

I have been and apple and o2 customer for 10 years+. I was on business contract and bought a cellular iwatch 6 months ago. data would not connect. I spent endless hours/days talking to o2 support and even spent 3 hours in o2 shop. dofferent stories f...

Norniron by Level 1: Joiner
  • 665 Views
  • 2 replies
  • 0 kudos

Resolved! Data SIM Card

How can I obtain the telephone number associated with my Data SIM card. SIM Number 006826153

Not receiving any One Time Passcodes

I can no longer receive any OTP - they’re not coming through from my bank, from HMRC or the NHS app. O2 Customer service advised reset network but that didn’t help. They also thought an age restriction might have randomly been put on my account. That...

GillOTP by Level 1: Joiner
  • 10947 Views
  • 33 replies
  • 0 kudos

caller ID is ON yet suddenly can't get thru to numbers which don't accept calls without caller ID

Hi. I've been ringing my mother in USA on the same number for 25 years. The past couple months I have not been able to get through; instead I get an automated message saying "This number does not accept calls without caller ID." My caller ID is switc...

Winter by Level 1: Joiner
  • 1150 Views
  • 7 replies
  • 0 kudos

No service after number swap

Hi. I cancelled one o2 account and created another - both sim only. On Thursday I rang o2 to ask to swap my number to the new sim / contract. They said they would close my old account & move my number across in 24 hours.Today I’ve woken up with no si...

Data on watch

@O2Lisa a you help. I had to reset my watch and now getting error code 14. No one seems able to help me - this be reset to home and watch - such a pain to do - but still no use

Mizpah68 by Level 1: Joiner
  • 537 Views
  • 3 replies
  • 0 kudos