Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Porting issue EE to 02

I have recently ported from EE to 02 and have no signal whatsoever. Reading many many users who have had the same issue for days at a time and this worrys me! How can you get this resolved fast?!

Transfer number to o2

Bought new sim on 22nd Dec, entered puk code when purchasing to transfer number. Received SIM card on the 27th Dec. 29th Dec phoned O2 customer services to say my phone number has not been changed, gave them puk code again, told it would be done by t...

Resolved! Pac code

My last network was id mobile.changed the contract still with id mobile but I want to keep my number.ported my old num with O2 and now I want to switch back to id mobile.when I have requested a pac code from o2 they said I have already a pac code and...

Resolved! Porting issue

I recently ported my number from Vodafone (29th Dec) however numbers from Vodafone can’t be through to me….calls from other networks appear to be fine…..help!!!!!

Resolved! Problem with sending text messages

All Text messages I send say “not delivered”. Most of the time the messages are going through but the recipients are sometimes receiving it from a number that was originally assigned to my phone when I bought it a year or two back. I changed numbers ...

Yikes by Level 1: Joiner
  • 12277 Views
  • 3 replies
  • 0 kudos

Resolved! I have no signal in my home

I receive no calls or SMS messages at my house. I have broadband and I can make calls over wifi. But not via cells. Your network report admits that my area 'can get busy' which is business-speak for you not installing enough capacity. I need a signal...

Help with connecting cellular watch to plan - 106 error

When I try to do set up my mobile plan on my apple cellular watch using the 'Set Up Mobile Plan' in the Apple Watch App on my iPhone I receive the following O2 error message: "Oops, something went wrong. Try again and if the problem continues call 20...

MGPH by Level 1: Joiner
  • 669 Views
  • 3 replies
  • 0 kudos