Get tech support for your O2 issues

Verification codes not working

I am having an issue with receiving the WhatsApp verification codes, I have exhausted all other avenues such as removing iCloud, uninstalling the app etc, increasing spend limit and turning off wifi calling. WhatsApp have suggested I speak to O2. I p...

blacklist fraud

after purchasing a phone from my friends dad it has now been blacklisted after several months,i have his name and address and his o2 phone number, a screen shot of the confirmed blacklist by o2.my question is how do i get support for this from o2 if ...

Resolved! Sim Card not Arrived after 2weeks

I order a brand new SIM card on the 07/12/2022 for Black Friday for an amazing deal, order was confirmed and said it was being sent out, yet after 2 weeks or so it still hasn’t arrived? Any answers?-R

Resolved! Poor 4g speeds

HiI have been on O2 customer through the renewal of my Virgin account a year ago. I use my phone mainly when working from home and have wifi calling which works OK. If i use my phone away from the wifi although i have full signal and 4G i am getting ...

Wifi calling: not receiving incoming calls

Hello I've noticed over the past couple of weeks I have been getting voicemails, but no missed calls on my phone. I use Wifi calling and have flight mode enabled with wifi re-enabled when I am at home to save on battery (I have bad signal where I liv...

Resolved! Why does o2 charged me 3 times the amount of rolling plan?

Why does o2 charges three times the amount of the monthly rolling plan?and why don't they honour even the apointment made with their agents??i feel like I have been fooled.and tho I followed all steps to sort the issue out.they don't honour the apojt...

Resolved! Mast not working as it should

Hello, I'm informed that the nearest mast to postcode BA22 my home, is not working as it should. This has been like this for sometime, resulting in hardly any phone or data connections.When will it be fixed.Thanks

Resolved! No Signal Isle of Gigha and Kintyre

Hi, I am an elected Councillor representing Kintyre and the Islands, Argyll and Bute Council. For several weeks there has been no signal on the Isle of Gigha and part of the Kintyre Peninsula, post code area includes PA29 6XW. Constituents are very a...

Resolved! Problems with wifi calling on Samsung Galaxy S22

I live in an area with virtually no mobile signal from any of the providers despite being a large town in Kent, so I have to rely on wifi calling when at home. Now that O2 have finally added SMS to their wifi calling, I have switched back to them wit...

Signal and data not available

Hey there - For the last 24hrs my phone signal and data have not been working at all. I can't get calls or anything and it's driving me mad as I am abroad and really really need my phone. Can you please help me resolve this ? When i click on the mobi...

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