Resolved! Call from O2
Received a call claiming to be from O2to say my sim will deactivate in 48 hrs They sent two emails which claimed to be from O2. They then asked me to log on
Forum Posts
phone damage
battery has started bulging and phone is unusable
I’ve been cut off
Hi I’ve been cut off my phone will not let me call anybody
Resolved! Lost phone
I have mislaid my phone . How do I pause my sim
Resolved! Missing SIM Replacement option in My O2
Hi all,I attempted to request a replacement eSIM today via My O2, but it seems that the option is no longer available. On both the app and the website, the option has disappeared, as shown in the attached screenshots. Customer support couldn’t provid...
Unable to access account
When I try to sign on my code isn’t being received and there is a blank where my phone number should appear?
Resolved! Visual Voice Mail on iPhone
I have just changed tariff and now find my visual voice mail (VVM) has disconnected and my custom greeting deleted. I have tried everything I can find to reconnect it but nothing works.I have recorded a new greeting via the dial up connection and res...
Resolved! Mobile change
I was thinking of upgrading my phone to a new one do I need to take on a new sim contract
Resolved! Changing from pay as you go to new phone keeping my existing number.
How do I change from a pay as you go tariff to to a new phone with O2 keeping my number. What is the process?For example,1. Get new phone 2. set up new phone 3 transfer number to new phoneor 1. Transfer current phone to monthly plan2 Get upgrade phon...
Resolved! Spend cap
Would a zero spend cap stop me making an overseas call from the uk ?
