Tech Support
Do you have a technical issue? Ask our community members for help and support.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Port problems

Hi i ported my my virgin pay monthly sim to O2 in October 2022, ported my number over and can’t send messages. Despite trying the many things suggested at the time my messages still don’t work. Can I get some help to get messages working on my SIM? T...

CAC1008 by Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! No service

How long will i have no service for when there is an outage?

lauren435 by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos

Resolved! Porting old number failed?

Hi I have provided o2 with my PAC code from Sky to keep my old number. My old Sky sim has lost service now so I had assumed my number has been switched. My o2 sim is still in its original number. When trying to call my sky number (which I want to kee...

Vix0209 by Level 1: Joiner
  • 593 Views
  • 2 replies
  • 0 kudos

Dreaded Error14 on watch setup

I had an Apple Watch S5 and iPhone 12 Pro happily synced and using mobile data etc.Broke watch screen and sent for repair.Bought new Series 8 watch. Set it up on backup and O2 sync from old watch.Didn’t try on 4G, but it did set up. Old watch came ba...

Connecting my Apple Watch to my O2 mobile phone contract

Hi I’m struggling to connect my Apple Watch to my O2 iPhone contract it keeps coming up error when I try it on my watch. Would it be easier if I went into an O2 shop for them to do it on their system. Any help would be appreciated cheers

KRW25 by Level 1: Joiner
  • 480 Views
  • 2 replies
  • 0 kudos

Resolved! Connecting to data abroad

Hi I’ve just landed in Spain snd I’ve had major issues connecting to a signalMy phone is set to automatic network selection but it would not connect. I’ve shut it down and opened it up again but it still wouldn’t give me a signal. I eventually had to...

Deb_buzz by Level 1: Joiner
  • 1894 Views
  • 9 replies
  • 0 kudos

Resolved! Interference on line when I dial out

I used to have an iphone 12 but thought it was broke as everytime I ring my mums mobile there is interferance on the line, I always have to end the call. ive just got a new iphone 14, same problem. ive got a new sim card, same problem. my mum has a n...

brumpts5 by Level 1: Joiner
  • 604 Views
  • 1 replies
  • 0 kudos

Is there an outage in postcodes WA14 / WA15?

Need to check if there an outage as phone stopped and says no sim / not registered on the network. Need to check if signal down or an issue as I have just transferred to new tariff on exisiting sim and number

BK4 by Level 1: Joiner
  • 452 Views
  • 2 replies
  • 0 kudos