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Forum Posts

Resolved! Bar on account lifted but phone won’t make calls. CS are rather busy atm.

So I went into an O2 store and they’ve l off ted a bar on my account. After looking on here it seems a bar needs to be lifted on your account and your phone. Its been more than 24 hours and I still cannot use my phone to make calls or send texts. I’v...

KV by Level 1: Joiner
  • 628 Views
  • 1 replies
  • 0 kudos

Resolved! Faulty phone

Hello My phone is faulty and keeps turning off and sometimes stays off for along period of time I have tried a few things such a deleting apps and full factory resetSo I need it replaced or fixed Thanks jamie lee

Resolved! Esim swap

I’ve just purchased a new iphone and tried to transfer esim but had a message on iPhone dosen’t support this and to contact them I phone o2 and it was as if I was the first person to ask this question, they first wanted to disconnect my current sim a...

Mark456 by Level 1: Joiner
  • 8227 Views
  • 6 replies
  • 0 kudos

Loss of signal strength

Signal strength and response speed drops dramatically at around 18:00 every weekday. Subsequently, devices (SKY GLASS - TV streaming) are pausing mid-stream and we are getting frustrated as this happens every single evening

Resolved! Gifts

I selected amazon prime as the gift on my new account it is not working 

Donbuz by Level 1: Joiner
  • 410 Views
  • 1 replies
  • 0 kudos

Problems receiving text messages

Hi all,My phone (an Oppo Find X3 Pro) recently upgraded to Android 12 and all (asides from an irritating Bluetooth issue) was fine, but today it done a smaller update and ever since then, I've not been able to receive SMS messages. I've done some dig...

Resolved! Apple Watch series 8

I have just received a new Apple Watch series 8 and won’t turn on and won’t charge tried all the tips and still dead any sugestions

Hird by Level 1: Joiner
  • 378 Views
  • 1 replies
  • 0 kudos

Resolved! Fail payment

I paid with the card and came out a mistake, but the money was written off. Also tried with the second and there was a mistake, but the money was written off. What to do?

Islam by Level 1: Joiner
  • 580 Views
  • 3 replies
  • 0 kudos