Get tech support for your O2 issues

Resolved! Cannot activate my free gift

Hi , I was given a free gift when I signed up but when I try to activate it it keeps saying there was a problem with your account and takes me back to the sign in screen , then I get a text saying I have 7 days to activate my gift?

Resolved! None of the numbers online to call from abroad are connecting

And my o2 account won't let me in! I just want to cancel my pay monthly account and its proving impossible to speak yo anybody!!I'm at my wits end with this

MObile Data not working since Virgin switched my mobile to O2

Since I switched to O2 from Virgin when I was planning on leaving Virgin. . .I have an amazing double data which I cannot use as even though my mobile data is switched on . . . it does not work! Unless I am in wifi range I cannot use my phone for any...

Resolved! Unable to recieve phone calls and messages

Hi there. Hope someone is able to help me with my issue. I am unable to recieve calls and texts on my android phone for more than a week now. I have tried: - restarted phone- reset network settings- disabled voicemail- do not disturb mode has been di...

Resolved! iMessage not activating after porting from EE

Hi, my iMessage isn’t working since porting. I’ve tried toggling it on and off, resetting network settings, adding my phone number but nothing is working. Please help O2!!

error code 14

i have upgraded my phone to iphone 14 since then my watch hasnt worked and getting error code 14. @O2Sarah- can you give me a hand?

Resolved! my replacement sim is not working

Is there anybody that can tell me what I can do. In other words how to get hold of a human advisor. Because Tech is useless in my case

Resolved! Motorola g100 5g

I have a Motorola G100 5g handset with a Virgin media 5g sim (o2) I also have 5g coverage where I live but I can’t receive a 5g signal, can anybody tell me if this handset is supported by o2 on their 5g network?

Resolved! Shocking Network Coverage

Can anyone on here help please. I'm really at the end of my tether (no pun intended) with the absolutely pathetic network coverage I'm experiencing. After starting my Unlimited Data (£25) contract in November and thinking that initial issues would im...

Can’t receive texts after porting to O2

I recently ported my number to O2. I can’t receive any texts from my bank, Twitter, Hinge amongst many other apps. I saw this is a common issue, please @O2Sarah, @O2Ryan, @O2Emma , @CorrectHorseBat please can you help me. Your customer service team h...

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