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Forum Posts

Multiple texts

Hi for the last few weeks I am either not recieving texts or getting multiples of the same ones, I have already had a new simm but still have the same problem .

Chris101 by Level 1: Joiner
  • 438 Views
  • 1 replies
  • 0 kudos

Resolved! Poor reception

Why is the reception very poor in the DY6 area

MDN by Level 1: Joiner
  • 535 Views
  • 2 replies
  • 0 kudos

Resolved! Visual voicemail on iphone

Can someone advise on steps to activate visual voicemail on iPhone on new contract? ThanksMahendra

Mahendra by Level 1: Joiner
  • 9436 Views
  • 1 replies
  • 0 kudos

Email is already registered

So I recently ordered a broadband deal with virgin and it comes with a 02 sim card. I received a email saying they can't process the order for the sim card because my email is already registered with 02. Can anybody help me on this?

Reecey by Level 1: Joiner
  • 541 Views
  • 2 replies
  • 0 kudos

Resolved! Account

Hi,I have a question about my account. I miss my payment and my number now is blocked. I can't log in to my account I change my password but you will send to me a code but my number is not active

Number Port Problems

We have recently switched a mobile to O2 due to a re-contracting our Virgin Media broadband package which is now 'Volt'. The line was on Virgin Mobile previously. I requested that we kept the same number. - Despite contacting Virgin and O2 four times...

JHN by Level 1: Joiner
  • 910 Views
  • 4 replies
  • 0 kudos

O2 not in use

 my watch which is a series 8 has never worked without my phone nearby since I bought it in sept 22, last week I reset it for the 20th time and it was error code 14. Sarah from here did something and it worked for 3 days not properly as it still woul...

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RVA by Level 1: Joiner
  • 1363 Views
  • 4 replies
  • 1 kudos

Resolved! Porting problems

I am trying to port my number from a Vodafone business account (leaving company) to a new personal O2 account. My SIM arrived last weekend but I was away so didn’t install until 17:00 Monday. I tried to go through the text porting request process but...

JeremyOH by Level 1: Joiner
  • 1971 Views
  • 10 replies
  • 0 kudos

Resolved! galaxy watch 5

hi i have a galaxt watch5 and a galaxy z fold 4 all so when the watch is powerd on i dont hear the sound notification on my phone but when i turn the watch off i hear the notification can any one help Thank You

Edward69 by Level 1: Joiner
  • 419 Views
  • 1 replies
  • 0 kudos

FYI Porting an e-sim to a new phone

Just to update everyone, it seems O2 have recently improved their process to transfer an esim to a new phone. I phoned today to request a new e-sim pack as described in their help and support pages, and also on this forum.However, it was all done in ...

DrB by Level 2: Apprentice
  • 5700 Views
  • 9 replies
  • 3 kudos